LeadCar Chevrolet Yorkville - Service Center

Service I brought my vehicle in because the check engine light came on. Marcann was great I dropped it off on my lunch break and was shuttled back to work and I brought my vehicle in because the check engine light came on. Marcann was great I dropped it off on my lunch break and was shuttled back to work and picked at 3pm and brought back. My car was ready when I got there. The service was friendly and professional. More

????????Do not know what you mean by "Title of your review! Took my car immediately and within a reasonable time, my car was inspected. Excellent service at the front desk. Only complaint I have is not about th Took my car immediately and within a reasonable time, my car was inspected. Excellent service at the front desk. Only complaint I have is not about the service (which was exceptional), but that the coffee was very, very weak. Tasted like one scoop of coffee to 5 cups of water. More

Fixed the first time I was having a charging system issue with my Sierra and the service department diagnosed and repaired the issue the same day. Electrical issues can b I was having a charging system issue with my Sierra and the service department diagnosed and repaired the issue the same day. Electrical issues can be tricky and they solved it fast. More

In and Out Alissa Brown from the Service Staff worked with her technical folks and ensured the lube/oil/filter, tire rotation, inspection & 21 point overview on Alissa Brown from the Service Staff worked with her technical folks and ensured the lube/oil/filter, tire rotation, inspection & 21 point overview on my vehicle was done in time for me to get to an appointment I could not miss. GREAT WORK CARBONE TEAM! More

Excellent Always such an easy time getting into the service department for an oil change! The timing was very appropriate as well, I didn't have to wait that lo Always such an easy time getting into the service department for an oil change! The timing was very appropriate as well, I didn't have to wait that long. If I needed it I could have used the shuttle as someone rounded to mention it's availability twice! More

Satisfactory With having made an appointment in advance, I arrived on time, I was disappointed no one came out into the service lane to meet and greet me. Then aft With having made an appointment in advance, I arrived on time, I was disappointed no one came out into the service lane to meet and greet me. Then after I walked into the service department area, there was no advisor behind the service desk to welcome me. While standing there I saw a lady walking by with papers in her hand. So with thinking she might work there, I ask if she worked in the service department? She replied yes. I explained I had a service appointment and would like to check in. She told me she could help me and invited me to sit down at her service desk. I really don't believe anyone in the service department anticipated my arrival! Kevin was scurrying around looking busy-like but never once stopped to give me - a glance, say a hello, give me smile, or say 'I can help you in a minute'. In my opinion, he most always seems rather stuck up, unfriendly and seldom smiles in a friendly manner. Possibly he just doesn't like waiting on me. More

Thank you a quick experience State inspection and a oil change. I was on and out on record time. Courteous and helpful staff every time. When I purchase anot a quick experience State inspection and a oil change. I was on and out on record time. Courteous and helpful staff every time. When I purchase another Caddy it will be from You guys. More

Tire Issue We have 20" wheels on our vehicle & they needed the new type of balancing. Carbone GM did the job expertly. No more steering wheel shaking, nice smoo We have 20" wheels on our vehicle & they needed the new type of balancing. Carbone GM did the job expertly. No more steering wheel shaking, nice smooth ride. Thanks More

Great service Staff very helpful and were able to bring me right in. I did not have a scheduled appointment and they got my inspection done so I did not have to wai Staff very helpful and were able to bring me right in. I did not have a scheduled appointment and they got my inspection done so I did not have to wait long. More

Repaired damaged back bumper. My experience with Carbone's has been 5 star plus. My bumper was fixed and it looks beautiful! I would recommend Carbone's to all of my friends and on My experience with Carbone's has been 5 star plus. My bumper was fixed and it looks beautiful! I would recommend Carbone's to all of my friends and one of my friends purchased a car from Carbone's! More