Carbone Buick GMC Cadillac - Service Center

Prompt, knowledgeable, professional service My GMC Terrain was due for an oil change. When I called the service department, they scheduled the appointment right away at my convenience. When I My GMC Terrain was due for an oil change. When I called the service department, they scheduled the appointment right away at my convenience. When I arrived, the team member at the desk was very friendly and informed me of the maintenance services recommended for my vehicle at its current mileage. While completing the service, the technician discovered that my brakes needed servicing as well. Conrad walked me through and thoroughly explained what would be done to service my brake system to extend the life of my brakes, improve their function, and prevent problems in the future. He also called his technician in to answer some of my questions. I have always found Conrad to be extremely helpful, thorough, and professional. Upon leaving, I was pleased to find the my vehicle was running smoothly and my brakes were working beautifully. More

good, complete service I was provided a comparable loaner car and work was completed as promised in a reasonable timeframe. Thanks, Kevin, Aaron & Conrad. If I am in need I was provided a comparable loaner car and work was completed as promised in a reasonable timeframe. Thanks, Kevin, Aaron & Conrad. If I am in need of service again, I know I can count on you. More

Quick fix. Impressed & satisfied Conrad, was great and very accommodating. They got my car in and out within one day. I would definitely recommend to other customers. I'm satisfied wi Conrad, was great and very accommodating. They got my car in and out within one day. I would definitely recommend to other customers. I'm satisfied with my fix. More

Quality of service Secured appointment in a timely manner. Work was completed as requested and timely. All employees were responsive and respectful Enjoyed coversat Secured appointment in a timely manner. Work was completed as requested and timely. All employees were responsive and respectful Enjoyed coversation with Mr Carbone while awaiting completion of service More

Tire inspection The manufacturer of my tires requested the dealer inspect them for wear. I took my vehicle in for the inspection and was in and out in 15 minutes. The manufacturer of my tires requested the dealer inspect them for wear. I took my vehicle in for the inspection and was in and out in 15 minutes. More

Quick and efficient I got a warning message on my dashboard.... very low battery. I called Carbone and was offered: Come here right now... They evaluated the car and I I got a warning message on my dashboard.... very low battery. I called Carbone and was offered: Come here right now... They evaluated the car and I was out of there in two hours. Quick and efficient! More

Very happy I have had trouble with oneb of my tires air being low mostly when it's cold I know that your tires do lose tire pressure when it's cold out so I too I have had trouble with oneb of my tires air being low mostly when it's cold I know that your tires do lose tire pressure when it's cold out so I took it to carbone Chevy they put air in it and sent me on my way a couple weeks went by and I had my tires rotated we got the cold weather a couple days later and the same tire lost pressure again this time I took it to GMC because I love Kevin Brittell he used to work at Chevy then got transferred to GMC he really knows what he's talking about so he took my car in had them check it out and found a screw in it but he took the time to check the tire out not just figure it was because it was cold out thank you Kevin for finding the problem More

In for an oil change. Had an appointment. They keep to sched No problems. I enjoyed walking around the showroom looking at the new products. Don't have twenty five words. Have no complaints. I've done business w No problems. I enjoyed walking around the showroom looking at the new products. Don't have twenty five words. Have no complaints. I've done business with others dealers and returned to this dealer....because it was better than services I received elsewhere. More

Oil Change Called the same day to make an appointment. I arrived 30 minutes early. They took my SUV right in. They told me it would be about an hour to complete Called the same day to make an appointment. I arrived 30 minutes early. They took my SUV right in. They told me it would be about an hour to complete the oil change. The car was ready in less than an hour. Great job! More