Carbone Buick GMC Cadillac - Service Center

Greatest Outstanding and relaxing. Lounge is comfortable with tv. Facilities clean. Staff is very courteous, informative and friendly. Technician very know Outstanding and relaxing. Lounge is comfortable with tv. Facilities clean. Staff is very courteous, informative and friendly. Technician very knowledgeable about their service. Always enjoy the coffee bar. More

excellent service and very friendly. on time with scheduled The service is great and people are friendly. Kevin Brittnel is very informative with what my leased vehicle needs and I listen to him and also trust The service is great and people are friendly. Kevin Brittnel is very informative with what my leased vehicle needs and I listen to him and also trust his knowledge. He has service both of my leased vehicles leases at Carbone. since 2015. More

Routine oil change Took my Acadia in for an oil change and tire rotation. I was very happy to see Kevin at the service desk. He has always been a pleasure to work with Took my Acadia in for an oil change and tire rotation. I was very happy to see Kevin at the service desk. He has always been a pleasure to work with and I’m glad he’s at the new location. More

Great service.. Great staff Scheduled service for 2016 GMC Sierra 1500. This was first visit to new facility. Very impressed with overall visit. Service was fast and detailed. Scheduled service for 2016 GMC Sierra 1500. This was first visit to new facility. Very impressed with overall visit. Service was fast and detailed. Entire dealership very clean. Staff very courteous.. More

The new Carbone Buick, GMC, Cadillac dealership in N. Utica Your new Dealership is great. The staff and service were wonderful when I had my Buick Encore serviced there for the 1st time. The waiting area is gr Your new Dealership is great. The staff and service were wonderful when I had my Buick Encore serviced there for the 1st time. The waiting area is great, big TV, lots of coffee & goodies to eat while you wait and plenty of comfortable chairs with a pull around tray to hold your coffee, nice idea. Will continue bringing my car there for ongoing service. Keep up the good work! More

Oil Change Service person very nice to me. I like the new location for mu GMC. I only wanted an oil change and was out within 1 hour Service person very nice to me. I like the new location for mu GMC. I only wanted an oil change and was out within 1 hour More

New location My only complaint would be that I wasnt made aware of the new GMC dealership and went to the one on Commercial Drive first. I appreciate the staff at My only complaint would be that I wasnt made aware of the new GMC dealership and went to the one on Commercial Drive first. I appreciate the staff at Carbone Chevy calling the GMC dealership and arranging an oil change appointment for me. I would suggest calling customers who lease a GMC car and letting them know theres a new dealership they are required to go to. More

Friendly and professional The dealership is still working out the kinks after moving into this renovated building. The service area is not completed yet. My vehicle was still The dealership is still working out the kinks after moving into this renovated building. The service area is not completed yet. My vehicle was still pulled into the service bay, right at my appointment time. The staff are doing a great job, even without the fully finished work space. More