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LeadCar Toyota Wausau
Wausau, WI
42 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 42 reviews
November 15, 2025
Salesman Chris was a perfect gentleman, no pressure or games, just spoke with us and answered our questions. After we committed to purchase the vehicle, he spent considerable time educating us on the newe games, just spoke with us and answered our questions. After we committed to purchase the vehicle, he spent considerable time educating us on the newer high-tech features that we were not familiar with. Vehicle was washed and the fuel topped off before we took ownership. More
by Scott
Employees Worked With
Abel, Chris Zeidler
November 14, 2025
Four stars is my top rating unless the dealer must go over and above to solve a problem. All of the members of the staff we dealt with were very professional and seemed to anticipate our needs and desir over and above to solve a problem. All of the members of the staff we dealt with were very professional and seemed to anticipate our needs and desires. I only wish we would be close enough to bring the truck to your shop for service. More
by michael.shores
Employees Worked With
Miguel Melgarejo
November 05, 2025
I worked with Chris Zeidler from start to finish. He was able to get me the exact build of 4Runner I wanted, walked me through each step of the process and even ended up getting the vehicle sooner t He was able to get me the exact build of 4Runner I wanted, walked me through each step of the process and even ended up getting the vehicle sooner than expected. More
by Woody
Employees Worked With
Chris Zeidler
August 26, 2025
Marc Metz our sales representative is very knowledgeable and extremely helpful - love working with him. Jason Piette, Sales Manager, was accommodating and flexible getting us into our new 2025 Land Cruiser. and extremely helpful - love working with him. Jason Piette, Sales Manager, was accommodating and flexible getting us into our new 2025 Land Cruiser. Rick Palmerston, Business Manager, made the closing paperwork painless and enjoyable. Terri and I have purchased multiple vehicles from LeadCar over the years and would highly recommend their team when shopping for any automobile. P.S. - Both LeadCar’s Service and Parts Departments are excellent too. More
by Tim Owen
Employees Worked With
Rick Palmerton, Business Mgr, Marc Metz, Toni Miller, Jason Piette, Tyler Creviere, Craig Taylor, Rob Stangel, CK Yang
August 05, 2025
Terrible service. First time customer and not a returning one. I remember back when this toyota what decent....... 10 years later and its straight trash. First I w First time customer and not a returning one. I remember back when this toyota what decent....... 10 years later and its straight trash. First I was greeted by a gentleman, he asked if i would be waiting or if a shuttle was needed. I stated i needed a shuttle. (Mind you i booked the shuttle for 12:40 my appointment time.) For the guy to come back and say that the shuttle guy isnt here and it will be 30 mins for him to get back. SO WHY GIVE ME AN OPTION TO TAKE A SHUTTLE? WHY HAVE ME GO THROUGH THE TROUBLE OF BOOKING YOUR SHUTTLE IF YOUR SHUTTLE GUY DOESNT WANT TO DO HIS JOB? HE HAS ONE JOB. I told the service guy i have another car to bring. Waited over an hr for the first car (oil change and tire rotation). Asked the service guy if the shuttle would up and running when i bring the 2nd car. He said yes. Brought the 2nd car.... ONLY TO BE TOLD THE SHUTTLE GUY HAS LEFT FOR THE DAY......... so i was lied too. Then after all said and done..... my appointment time was 2:40. I got it there at 2:00 4:30 rolls around and i call them the receptionist transfers my call to someone who isnt even on shift. 🙃 i call back and ask for her to transfer me to services just to get another voicemail. She told me a leave rob a message (he wasnt even there)...... so i had my huaband drive me to get my car around 4:50 we arrive. My car is sitting in the lot. No one called me to pick it up. Theres only one guy in the service department working. I told him no on called me to pick my car up and all i got was a shrug. Unprofessional. Will not be going to them ever again. More
by Tiffany.yang95
Employees Worked With
All employees even receptionist
June 28, 2025
I had a fabulous experience. I love my new minivan. It is my FOURTH Toyota Sienna! Nikki Nyen really made the experience fabulous. If I need another Toyota, I will definitely I love my new minivan. It is my FOURTH Toyota Sienna! Nikki Nyen really made the experience fabulous. If I need another Toyota, I will definitely seek her out. (Rob in service is also amazing!) More
by HSE
Employees Worked With
Nikki Nyen, Abel, Rob Stangel, CK Yang
June 03, 2025
My experience was 10 out of 10 working with Nikki N. and Rick P. and it was refreshing compared to other experiences I've recently had. I'd been looking for a hybrid for months and I'm glad I missed ou and Rick P. and it was refreshing compared to other experiences I've recently had. I'd been looking for a hybrid for months and I'm glad I missed out on others because this one is perfect for me! They were both extremely knowledgeable and worked with me to get me into my vehicle. I can't thank them enough for all of their help! I would recommend working with Nikki and Rick to anyone I know. More
by vchojnacki
Employees Worked With
Nikki Nyen and Rick Palmerton
December 24, 2024
The staff are all extremely friendly and helpful with their knowledge! Buying my car from Miguel was very easy as he made the process comfortable for me. Also Abel the business manager was equally helpfu their knowledge! Buying my car from Miguel was very easy as he made the process comfortable for me. Also Abel the business manager was equally helpful and explained the financing and warranty options effectively! More
by pjgillette
Employees Worked With
Miguel- 5 stars!!
