Ron Carter Chrysler Jeep Dodge of League City - Service Center

Went in for a oil change that should have taken 30 min but was there for 2 hours because Javier did not pay attention and didn't put on the oil filter correctly and oil leaked all under my vehicle and " but was there for 2 hours because Javier did not pay attention and didn't put on the oil filter correctly and oil leaked all under my vehicle and "" I can STILL smell it burning! More

Wes and the service team are exceptional when it comes to customer service! Wes has already provided my family with top notch service for our Jeep! customer service! Wes has already provided my family with top notch service for our Jeep! More

Quick courteous service, made appointment and was a little late but it was no problem little late but it was no problem More

bought my jeep here a couple of years ago. great sales dept & jay was my sales guy. he was really nice and helped me find the right jeep for me with my budget. i came in for service for an oil change toda dept & jay was my sales guy. he was really nice and helped me find the right jeep for me with my budget. i came in for service for an oil change today without an appt and they took me right in. also didnt take long at all. i worked with javier. he was very polite and eager to help me out and squeeze me in for the oil change. overall great experience with ron carter league city. More

I took my car in for service. I had excellent service, timely. Service department was very helpful, courteous. Completed timely, the estimate for the service was exactly as I was quoted. I will take my timely. Service department was very helpful, courteous. Completed timely, the estimate for the service was exactly as I was quoted. I will take my car back as needed, in the future More

Sales and Service are great! The sales person, Ray, helped my sister & my mom purchase used cars (Honda CRV and a Toyota RAV4), and he was courteous & knowledgeable. My RAM 1500 needed an oil change an helped my sister & my mom purchase used cars (Honda CRV and a Toyota RAV4), and he was courteous & knowledgeable. My RAM 1500 needed an oil change and washer fluid, they were quick and friendly. They also have a nice selection of snacks while you wait. More

This dealership was very helpful and responsive. They serviced my vehicle in a timely matter without any problems. I will continue to buy my vehicles and service them at Ron Carter. serviced my vehicle in a timely matter without any problems. I will continue to buy my vehicles and service them at Ron Carter. More

I have been servicing my Jeep here for years and they have always taken very good care of me. I usually work with Danny, he is extremely knowledgeable and responsive. Danny has gone out of his way to h have always taken very good care of me. I usually work with Danny, he is extremely knowledgeable and responsive. Danny has gone out of his way to help us on several occasions and has earned our loyalty. I recently bought my wife a pre-owned Subaru here as well and they made it a very smooth and easy process. Very low pressure relaxed environment to buy a car More

The staff at Ron Carter League City went above and beyond!!! They treated me like Family!! I would recomend all my Freiends and Family!! Thank You beyond!!! They treated me like Family!! I would recomend all my Freiends and Family!! Thank You More

I dropped my 2015 Dodge Durango off to Ron Carter on July 3, 2021 because the check engine light was on and it was running sluggish do to a missfire on cylinder 6. After 2- 1/2 weeks of constant lies from Da 3, 2021 because the check engine light was on and it was running sluggish do to a missfire on cylinder 6. After 2- 1/2 weeks of constant lies from Danny stating that they were working on my truck and tearing the motor down because that's what the warranty company requested I went up to speak with him, Danny then apologized and told me that he had a technician out for a week and he was going to get right on it. Another lie, when calling to speak with Danny multiple times I was told that he was either not there are with another customer. When I was able to talk to Danny he would ALWAYS say that he would give me a call back for an update but never called. I keep telling Danny that I needed my vehicle back ASAP because it was for my daughter and she did not have another vehicle for her and her child. Danny finally called me and told me that they found a defective coil which is what was causing the misfire and that the truck would be ready on Wednesday and he would give me a call, Danny lied again, no call. Oveall I was lied to repeatedly and they took over a month to perform a 2.5 hr repair. Very poor service and even worst customer service. What really makes this experience bad is that I only took my vehicle to them because they provided such a great service a couple years ago on my wife's car. But after this I will NEVER go to Ron Carter again and would absolutely not refer them to anyone I know. I would give them a zero but 1 star is the lowest rating that I could give them. If I had read some of the reviews that I'm reading now I don't think I would have taken my vehicle to them. Your service advisor Danny Tandy are going to cost the company a lost of business, you for sure has lost mine. I will also be filling a complaint with the BBB. Also thanks Taylor and Mike for your help I wish one of you were my service advisor. More