Ron Carter Chrysler Jeep Dodge of League City - Service Center

The fuel injector repair, Fuel system service and automatic air dam repair were completed professionally on the same day. I would Definitely recommend Ron Carter CDR. My service advisor Daniel Mins automatic air dam repair were completed professionally on the same day. I would Definitely recommend Ron Carter CDR. My service advisor Daniel Minshall, was the best service advisor that I've ever dealt with More

Very thorough, efficient, and fast! Service oriented and concerned about our comfort & time. I wouldn’t hesitate in referring anyone to their service department. Service oriented and concerned about our comfort & time. I wouldn’t hesitate in referring anyone to their service department. More

Got good advice and service from the service center. Will definitely return for all my service needs. Will definitely return for all my service needs. More

Wes was my service advisor. Did a great job getting me in ahead of my scheduled appointment. Tires rotated, oil changed, new air filter, and lie beam headlight replaced. In and Did a great job getting me in ahead of my scheduled appointment. Tires rotated, oil changed, new air filter, and lie beam headlight replaced. In and out in about an hour!! I use no one but Ton Carter for all my Jeep service needs!! More

We took our truck in for a service engine light, last week of June. We asked if it could be done by Friday morning. They called Wednesday, told us what was wrong and said it would probably be done Frid week of June. We asked if it could be done by Friday morning. They called Wednesday, told us what was wrong and said it would probably be done Friday morning. Friday morning they called to say it was done, but couldn't program the sensor before we left on vacation. We were gone on vacation the following week. Came back to the hurricane, Monday they were closed. Tuesday they had no internet (No internet, they couldn't even tell me if they had my truck, much less if the work was done). They told me they would call when they had internet. Wednesday when I called, they said the parts would be in Thursday, and we could pick it up Friday. HUH??? I explained the parts were in the end of June, and he argued with me saying it wasn't. I spoke with the Service manager, he said, yes the parts were in and he worked with me, so that the sensor was programed, and I could pick it up by Thursday. Very frustrating. 3 weeks after they fixed it, same service engine light came on. I called the service manager, he said if I brought it in right away, they would look at it. I asked if we could bring it in Saturday. He said, nope, skeleton crew on Saturday, but if I dropped it off they would get to it the next week. Ok, how is that right away? They had our truck 3 weeks (One week we were on vacation - so that doesn't really count). Now they wanted it again?? We took it to another dealer, they had it in and out in a week, fixed, washed and it was covered under warranty. This is the 2nd time we have had issues with Ron Carter. We took our 3500 in and asked if they could do a custom front end alignment. My husband talked to the service tech, with the specs we needed it to be aligned to - they went and talked to their alignment guy, yep, no problem. We can do this. 4 days after they had it, they called, said they couldn't do it so they just did a regular alignment. What was the point of talking to them ahead of time?? More

The staff were very friendly and professional. They did the job in less than thirty minutes! They did the job in less than thirty minutes! More

Went in for an oil change. I was greeted by an employee outside. He took my keys and no more than 30 min I was out. The clerks were friendly as well. I was greeted by an employee outside. He took my keys and no more than 30 min I was out. The clerks were friendly as well. More

Service department was great, they keep you posted on the status of your vehicle. No pressure sales too. Everyone is always courteous and friendly. status of your vehicle. No pressure sales too. Everyone is always courteous and friendly. More

Communication is lacking to non-existent. Service rep told me I would receive an update within 2-3 days. I called on fourth day and was told my car was ready. Would have been nice to be told Service rep told me I would receive an update within 2-3 days. I called on fourth day and was told my car was ready. Would have been nice to be told that the day before especially since the service department was not working in the day I called. More

Honest, not pushy and everything is explained upfront. When the deal or transaction is completed, everything is as expected!!! When the deal or transaction is completed, everything is as expected!!! More