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Legacy Toyota of Dallas

Dallas, TX

Overview
Reviews
4.9
71 Reviews
Call Dealership (945) 207-3254
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39660 Lyndon B Johnson Fwy

Dallas, TX

75237

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customer service

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Showing 71 reviews

March 26, 2026

Excellent service. Travis Moody made sure Iall my car was took care of and he kept me informed about my car. More

by cmnewforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Moody , Gerald Battles, Ricky Chavez, Jose Magdaleno, Frontis Green, John Decker, Jack Smith
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Mar 27, 2026 -

Legacy Toyota of Dallas responded

Thank you for your fantastic review! We're thrilled to hear that Travis provided you with excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your feedback! Regards, The Legacy Toyota of Dallas Team

March 13, 2026

Friendly, professional, reasonable priced . Know problems so far with time waiting. Will use for next maintenance. More

by mary thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gonzalez
Report | Print
Mar 16, 2026 -

Legacy Toyota of Dallas responded

It’s wonderful to hear that you had a positive experience, Mary! Our team strives to provide friendly and professional service at competitive prices. We look forward to assisting you with your next maintenance visit. Thank you for choosing us! Regards, The Legacy Toyota of Dallas Team

February 22, 2026

John Decker is my service advisor and he always does a fantastic job for me. He got my vehicle done in the time promised and the outcome was perfect. Thank you to John Decker and Legacy Toyota. More

by BJH-99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Battles, John Decker
Report | Print
Feb 23, 2026 -

Legacy Toyota of Dallas responded

We're so glad to hear that John provided you with excellent service and delivered on his promises! Your satisfaction means a lot to us, and we’re proud to have team members like John. Thanks for sharing your experience! Regards, The Legacy Toyota of Dallas Team

February 19, 2026

Mr. Green and the mechanic did an excellent job on taking care of the suspension situation with my Camry. Thank you. More

by theresagreen2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Feb 23, 2026 -

Legacy Toyota of Dallas responded

We’re so glad to hear that Mr. Green and our mechanic provided excellent service for your Camry's suspension! Your satisfaction means a lot to us, and we’re here to help with any future needs you may have. Thanks for sharing your experience! Regards, The Legacy Toyota of Dallas Team

February 18, 2026

Very fast and efficient service. They had me in and out very quickly and without hassle! More

by kaitlynrdecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green, John Decker
Report | Print
Feb 19, 2026 -

Legacy Toyota of Dallas responded

We're so glad to hear about your positive experience! Our team strives to provide quick and hassle-free service, and it's wonderful to know we met your expectations. Looking forward to assisting you again in the future! Regards, The Legacy Toyota of Dallas Team

January 24, 2026

Always professional. Like how they look out for their customers. I s add let’s buy my vehicles at Toyota More

by Mgrsrr03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kinsman
Report | Print
Jan 26, 2026 -

Legacy Toyota of Dallas responded

We’re pleased that you had a great experience with us! Providing professional service and looking out for our customers is our top priority. Thank you for choosing us for your vehicle needs! Regards, The Legacy Toyota of Dallas Team

January 22, 2026

Excellent service department with a polite, knowledgable staff. I’ve used this dealership for over 20 years and I recommend it. More

by richdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Menia
Report | Print
Jan 23, 2026 -

Legacy Toyota of Dallas responded

Thank you for your kind words, Rich! We’re happy you’ve had such a positive experience with our service department over the years. Your loyalty means a lot to us, and we appreciate your recommendation! Regards, The Legacy Toyota of Dallas Team

January 21, 2026

I like Legacy Youota because we are informed of when we need our cars maintenanced. More

by gvaladez5280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COLE
Report | Print
Jan 21, 2026 -

gvaladez5280 responded

I like Legacy Toyota because we are called for maintenance of our vehicles.

Jan 22, 2026 -

Legacy Toyota of Dallas responded

Thank you for your positive feedback! We're glad to hear that you appreciate our communication about maintenance. Keeping our customers informed is a top priority. We look forward to continuing to serve you! Regards, The Legacy Toyota of Dallas Team

January 17, 2026

The Legacy Toyota team is the group of folk from the front of the building to the back! The service and people have been impeccable for years! They will always take very good care of you! More

by Ms Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
Report | Print
Jan 19, 2026 -

Legacy Toyota of Dallas responded

Thank you, Ms. Gwen! We’re happy that you had a positive experience with our team. Providing exceptional service is our priority, and it’s wonderful to know we’ve consistently met your expectations. We appreciate your support and look forward to serving you for many more years! Regards, The Legacy Toyota of Dallas Team

January 14, 2026

Polite and efficient service department with clean waiting environment. Michael is kind and professionally thorough. More

by ajomiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 15, 2026 -

Legacy Toyota of Dallas responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our service department and that Michael made a great impression. Cleanliness and efficiency are priorities for us. We look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

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