Leith Volkswagen of Raleigh

The process wasn’t seamless, and the vehicle wasn’t as promised. Nice folks, but it’s inconvenient. I hope they’ll get it together, it’s annoying to pay for stuff not installed. promised. Nice folks, but it’s inconvenient. I hope they’ll get it together, it’s annoying to pay for stuff not installed. More

I mostly dealt with Michael Gorzkowski. Can only rate the sales department as this is my first Volkswagen. I cannot rate the service department yet the sales department as this is my first Volkswagen. I cannot rate the service department yet More

Super nice people they made my purchase super easy. I am pleased with my vehicle and with the way I was treated. The staff was awesome. pleased with my vehicle and with the way I was treated. The staff was awesome. More

One of the most pleasant car buy experiences I have had. Michael G. was great to work with. Loved the laid back atmosphere of the dealership. Michael G. was great to work with. Loved the laid back atmosphere of the dealership. More

My wife and I were at Leith VW in Raleigh, NC to have my wife’s cherished 2001 New Beetle serviced. While waiting, we walked out onto the new vehicle showroom floor, essentially to kill time. That’s when wife’s cherished 2001 New Beetle serviced. While waiting, we walked out onto the new vehicle showroom floor, essentially to kill time. That’s when we met Troy Haynes. We admited we also had another vehicle in our garage. Troy simply offered his assistance with any questions we might have on models that might replace our aging family vehicle – the dreaded mini-van. Troy, a native of Virginia, is an easy-going guy who will answer any question you have about the vehicle you are interested in or the process of obtaining it. That day, our interaction was more conversational than high-pressure sell as Troy listened to what our situation was and offered us a closer look at the VW Atlas. The Atlas has that all-important third row seating feature. He also indicated that since this was a relatively new vehicle, there were not many previously-owned options available. However, that was likely to change soon due to the expiration of leases for 2017’s and 2018’s starting to come due. We walked out with his business card and a mutual promise to stay in touch as 2018s started to appear in the dealer inventory online. We really liked the Atlas. Within the next week or two, we took Troy up on his offer of a test drive and his willingness to make the 35 minute drive to our home with one of these vehicles to satisfy my question of whether it would fit in our garage – a deal breaker for us if it didn’t. We kept an eye on Leith VW’s Certified used inventory and saw a particular vehicle that met our wish-list and took Troy up on his offer. Not only did we test the garage question, but also drove it around our town that same afternoon. Troy was more than gentlemanly as we pulled into the driveway afterwards and agreed to hang around a bit longer so our kids could come outside, take a look at the Atlas and get inside and tell us what THEY thought! As could be expected, after taking a ride in this loaded 2018 Atlas, and after Troy left with it – jumping back in our 12 year old minivan to run an errand – we could really feel the difference with what we had been used to. That weekend, we did some discussion and talked about finances to follow-up with a meeting with Troy on what the possibilites were in general and with that vehicle specifically. Troy was more than helpful answering all our questions and offered options along the way. Ultimately, we struck a deal on that Black Certified 2018 Atlas and couldn’t be happier. A great car, a familiar dealership and a gentleman to work with. Troy has that unique combination of product knowledge, industry understanding, the ability to problem solve along with a welcome sense of humor and personal touch. Plus, he loves beagle hounds ALMOST as much as we do. If you are looking at the VW Atlas or VW’s in general, I recommend seeing Troy Haynes at Leith VW in Raleigh, NC! Thank you, Volkswagen, thank you Leith VW and thank you Troy Hanyes! More

I don’t know Carlos but Mike W. was great . We love the car but the wiper blades are terrible and the detail job was hurried as the car came from Cary .With new blades and a proper cleaning all will be gre car but the wiper blades are terrible and the detail job was hurried as the car came from Cary .With new blades and a proper cleaning all will be great. More

Daniel Perrusquia Was great to work with, very Daniel Perrusquia Was great to work with, very respectful, will definitely send business his way! Thanks again! Will always use Leith VW Raleigh for Daniel Perrusquia Was great to work with, very respectful, will definitely send business his way! Thanks again! Will always use Leith VW Raleigh for my sales and service! More

Satisfied with the service, I was able to find the right car for me. I wish I could give 5 stars but I had to stay in touch with dealership to get the car I chose, there was no proactive communication to tr car for me. I wish I could give 5 stars but I had to stay in touch with dealership to get the car I chose, there was no proactive communication to try to help me in the process. Once I got to the right people, the process was very smooth and we love our new VW :-) More

This is the 4rth car we buy from Carlos, he's not doing sales but he helps us all the time, Daniel helped us picking a car for my son and we had a great service as always sales but he helps us all the time, Daniel helped us picking a car for my son and we had a great service as always More

I wasn't planning to buy a car same day I went shopping, I ended up leasing a brand new Tiguan because everyone at Leith helped and made me feel home. I ended up leasing a brand new Tiguan because everyone at Leith helped and made me feel home. More