Lenoir City Ford, Inc.

Trustworthy Matthew is very trustworthy and honest. I would highly recommend buying a vehicle from him. Matthew always follows up with what he says he is going to Matthew is very trustworthy and honest. I would highly recommend buying a vehicle from him. Matthew always follows up with what he says he is going to do. Very customer service oriented. More

Matt Sherrod - A salesman you can trust Matt Sherrod brings an important trait to the table that is sometimes difficult to find among car salesmen - honesty! His integrity is closely followe Matt Sherrod brings an important trait to the table that is sometimes difficult to find among car salesmen - honesty! His integrity is closely followed by extensive product knowledge and excellent customer service. I would highly recommend speaking to this young man when you are in need of a new vehicle. More

Amazing Matthew is a very kind, knowledgeable, and caring individual. He knows his stuff and was very helpful when I had any questions. 10/10 would recommen Matthew is a very kind, knowledgeable, and caring individual. He knows his stuff and was very helpful when I had any questions. 10/10 would recommend buying a car for this man. More

Definitely recommend I've known Matthew for 5 or 6 years through the Knoxville Disc Golf. Matthew has a great personality and is always willing to lend a hand with helpin I've known Matthew for 5 or 6 years through the Knoxville Disc Golf. Matthew has a great personality and is always willing to lend a hand with helping for our tournaments. I have found him to be hard working, honest, with good character, and alot of fun to be around. More

Great Experience *****Matt Sherrod has a great personality, is very respectful and friendly, is motivated, was most informative, and should be considered a valuable as *****Matt Sherrod has a great personality, is very respectful and friendly, is motivated, was most informative, and should be considered a valuable asset to your company! ***** More

Does not care about the Customer DO NOT have your vehicle serviced at Lenoir City Ford!!!!!! Greg Johnson was my service advisor. I took my F150 in for a spark plug change. They bo DO NOT have your vehicle serviced at Lenoir City Ford!!!!!! Greg Johnson was my service advisor. I took my F150 in for a spark plug change. They botched the initial Job and didn't tighten the spark plugs to specification. I took the vehicle back for a 9a.m appointment to have the issue corrected. 6 hours later they had not even began to look at my vehicle. Greg did not care that I had an appointment and didn't care that they messed up the initial job. I thought maybe Greg was having a bad day until I spoke to his manager Chuck Quiett. He also didn't care that they botched the initial job and also didn't care that they missed my appointment by 6 hours. I would not have Greg Johnson or Chuck Quiett oversee the service of my vehicle. Their attention to detail is subpar and will only cost you more money in the long run. Do yourself a favor and take you vehicle to a Ford Dealership that cares about the customer. Lenoir City Ford is not the place!!!! More

Great Experience There are two things I can promise you when you get Matt Sherrod to help you find your car, he won't lie to you and he'll find the best deals possible There are two things I can promise you when you get Matt Sherrod to help you find your car, he won't lie to you and he'll find the best deals possible for you. He is very good with answering any questions you may have as well as listening and getting you what you want in your car! More

Great Sales and Service Matt in Sales and Frank in finance were very understanding and did every they could to make my purchase possible. I was recently divorced and the Len Matt in Sales and Frank in finance were very understanding and did every they could to make my purchase possible. I was recently divorced and the Lenoir City team understood my situation and took steps to complete the sale. Cecil and Frank went beyond the call and offered warranty plans and incentives to ensure I was completely happy and comfortable with the transaction prior to closing. The personal approach provided by the team has earned a customer for life. I pray your transaction is a pleasant as my experience. More

Matt is great! Matthew recently sold my husband and I a 2014 Ford Escape. He was friendly, courteous, honest, listened carefully to our needs and very conscientious Matthew recently sold my husband and I a 2014 Ford Escape. He was friendly, courteous, honest, listened carefully to our needs and very conscientious about responding to calls and any issues that came up. He was not pushy and even after our purchase of the Escape, he took the time to show us every feature and how to operate navigation, etc. We think highly of Matt as a salesman and admire his ethics. We would not hesitate to recommend him to others. Thx Matt! We also would like to thank Cecil Ball for assisting in this sale and going above and beyond. If you have any complications with sale, Cecil can figure it out. Thx Cecil! Frank Cardwell was very knowledgeable and pleasant and he made the financing and warranty paperwork go quickly and answered any questions we had. Thank you Frank. More

Good Job Matt Matt did an excellent job , very knowledgeable and helpful . Took time to answer all questions and explain operation of features . I would recommend Matt did an excellent job , very knowledgeable and helpful . Took time to answer all questions and explain operation of features . I would recommend to anyone looking for a car to talk to Matt . More