Lenoir City Ford, Inc. - Service Center

Outstanding service - I really appreciated Tyler's attentiveness, support, and active communication. He kept me informed and provided a clear understanding of the process throughout the time my vehic attentiveness, support, and active communication. He kept me informed and provided a clear understanding of the process throughout the time my vehicle was being serviced More

Tyler was our service rep. He did an excellent job keeping us informed about the problem with our car. He arranged transportation for us to home when we had to leave car over He did an excellent job keeping us informed about the problem with our car. He arranged transportation for us to home when we had to leave car overnight. Very nice and congenial. More

The customer service is great. Samantha took care of scheduling our appointment and answered all our questions and Judy was very thorough with updates. Samantha took care of scheduling our appointment and answered all our questions and Judy was very thorough with updates. More

Exceeded expectations. Quality of work was great and Vince was excellent. Would definitely recommend and return. Quality of work was great and Vince was excellent. Would definitely recommend and return. More

Good dealing with Tyler on problem w/ 2023 Bronco. He went the extra mile in dealing with the warrenty and repair. Also thanks to Judy D. for help with Tire rebate on my Ford Escape. He went the extra mile in dealing with the warrenty and repair. Also thanks to Judy D. for help with Tire rebate on my Ford Escape. More

Lenoir City Ford service is exceptional. Tyler and Samantha provided excellent customer service and took the time to answer all my questions. I highly recommend them and will continue to dri Tyler and Samantha provided excellent customer service and took the time to answer all my questions. I highly recommend them and will continue to drive the extra distance to have my truck service needs met. More

Ms. Dunn was very professional and helpful during the repair of our Edge. She was an advocate for us and handled all the details with the warranty company. We could not have asked for a better experien repair of our Edge. She was an advocate for us and handled all the details with the warranty company. We could not have asked for a better experience! More

I’m glad ford has up to date equipment to solve these new problems that show up in the in the scanning &solve them fast problems that show up in the in the scanning &solve them fast More

Very professional and completed all work on time. Performed all my recalls in a timely manner. Performed all my recalls in a timely manner. More

Took my car in for a recall check. Tyler was my service adviser and was very helpful. Always get good service at Lenoir City Fird Tyler was my service adviser and was very helpful. Always get good service at Lenoir City Fird More