Leo Martin Chevrolet

Easy buying experience. I told Terry exactly what I was looking for. He called to let me know they have it in stock and asked when I would like to come in and look at it. Aft I told Terry exactly what I was looking for. He called to let me know they have it in stock and asked when I would like to come in and look at it. After my test drive and negotiating price, I left and told him to have the vehicle and paperwork ready in the morning. I was in and out. Easiest buying experience! More

Great Buyer's Experience We were very satisfied with the sales service we received from Jason, Reagan, and Terry. We could not have asked for better response to our questions, We were very satisfied with the sales service we received from Jason, Reagan, and Terry. We could not have asked for better response to our questions, especially given that we were not local to Leo Martin's dealership and needed to work most of the buying process telephonically and via email/text. Reagan was so patient with us. He responded in a timely manner to every question we posed. Terry spent at least an hour just going over the operation of the vehicle with us and made sure we were comfortable before sending us on our way back to San Antonio. Jason took care of all the paperwork and made sure we were aware of all the warranty options, but at the same time did not pressure us to buy anything. Just an overall great experience. I would definitely consider Leo Martin for any future GM purchase. More

the service is so bad I went to there service department today for my last time.I'm going to drive triple the miles to go somewhere else. And I wont buy a car there anymore I went to there service department today for my last time.I'm going to drive triple the miles to go somewhere else. And I wont buy a car there anymore. More

THANK YOU STEVE LLOYD!! A huge Thank you to Steve Lloyd for helping me with a warranty issue on my 2011 Cadillac SRX. My car was being serviced at another dealership and wa A huge Thank you to Steve Lloyd for helping me with a warranty issue on my 2011 Cadillac SRX. My car was being serviced at another dealership and was 300 miles over my bumper to bumper warranty. The OTHER dealership would not budge from the $1875 cost to fix my car. Steve gave the the 800 number to CADILLAC WARRANTY and to make a long story short...they AGREED the work should be covered!!! Saving me $1875!!! LEO MARTIN has the best employees for going over and beyond for customers! More

DO NOT use Leo Martin Chevrolet for service work ! Every time our Trail Blazer requires service (and that is quite often but that's a whole other post) we have taken it to Leo Martin Chevrolet - Lake J Every time our Trail Blazer requires service (and that is quite often but that's a whole other post) we have taken it to Leo Martin Chevrolet - Lake Jackson as that is where we purchased the vehicle. I figured that meant they knew it best and could service it best. Wrong assumptions on my part. Our latest experience, dropped it off to change out a bad cam/actator valve and replace the track on the front passenger window. They had the car for a week and only fixed the cam/actator valve. Window track not replaced. "Person that does that is on vacation". You couldn't tell me that when I dropped it off? You have no one else qualified to perform this work? Upon picking up the car, the fuel gauge no longer works. "Not our fault; it just went bad. We'd be glad to order you a new one and get it installed". So now our original "$330" job (warning - the job cost they quote you is parts only), has turned into a $1,000+ job. They can change your oil (although I will no longer even use them for this) but do not trust Leo Martin Chevrolet Service for ant significant other work. They are slow, poor quality, will brake other things during their work, and not take responsibility for what they caused. We also will never purchase another automobile from Leo Martin Chevrolet. More

just purchase a used car. just purchased a used car. salesman offered three cars that fit my needs. nice presentation of each and answered all questions. got down to only two t just purchased a used car. salesman offered three cars that fit my needs. nice presentation of each and answered all questions. got down to only two to choose from. no pressure, was rtold to choose one and if i decided in a few days on the other one i could change my mind. GREAT PLACE AND PEOPLE TO DEAL WITH. More

Our salesman, Frankie, did a great job at promising things to get the sale. When it comes down to what we agreed on (free oil changes because the car didn't have a key-less entry and the dealership co things to get the sale. When it comes down to what we agreed on (free oil changes because the car didn't have a key-less entry and the dealership couldn't put one in) he won't return my phone calls and hangs up when I do get him on the phone. I am disappointed in his overall customer service. He has been dodging my phone calls for two weeks. I've had to call him several times and left him numerous voice mails to please return my phone call and he never did. I got a text message from him saying "He still not here, it will be Monday." Well, Monday has come and gone and he fell back on his word, YET AGAIN. I will not be going to this dealership nor will I recommend it to anyone. I am very dissatisfied and disgusted with the lack of attention my situation has been handled. More

Took my car in for warranty work. They kept it for three days and never even ordered a part because the service manager was not there. Finally, after they did order the part, i never heard from them. They days and never even ordered a part because the service manager was not there. Finally, after they did order the part, i never heard from them. They never called back and wouldn't return my calls. When i finally did get in touch with Steve, the service manager, over a week later, he told me that they would not do any work on my car because i had filled out a customer service survey, and they were not happy with my survey answers!! how can a Chevy dealership refuse to do work on a car under warranty just because of a survey that you were honest on? GM shouldn't send out these surveys if this is what happens to customers who are honest on the survey! More