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Leo Payne Honda
Ballwin, MO
1 Review
We are excited to introduce you to Leo Payne Honda in Ellisville, now proudly under new ownership. Our commitment is to provide you with the Leo Payne Promise car-buying experience. Explore our extensive inventory of new Honda models and reliable pre-owned vehicles, all competitively priced to fit your budget. Our dedicated finance team is here to guide you through attractive financing and lease options, ensuring you find the perfect plan for your needs.
Trust our skilled technicians in the Honda service department to maintain and repair your vehicle. We offer a full range of services, from routine oil changes to comprehensive repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Join the community that relies on Leo Payne Honda for quality vehicles and unparalleled service. Visit us today or contact our friendly team with any questions!
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1 review
June 09, 2025
Deceptive Practices and Wasted Time – Extremely Disappointed This was hands down the worst experience I’ve ever had at any car dealership. I came to Leo Payne with a pre-approval letter from my Disappointed This was hands down the worst experience I’ve ever had at any car dealership. I came to Leo Payne with a pre-approval letter from my local credit union, which is part of their dealership network. My bank made it clear: all I needed to do was bring the letter, and the dealership would process the application without running a new credit check—since the bank had already done that. Unfortunately, Leo Payne completely disregarded this. They collected all my personal information under the pretense of “verifying it against the bank’s records,” only to attempt pulling my credit report anyway. Thankfully, I had frozen my credit, so they couldn’t access it. But that’s when the real issue began. After spending over an hour reviewing paperwork, the manager suddenly told me I needed to unfreeze my credit report. This was not only unnecessary—per my bank—but also a blatant contradiction of what I had been told earlier by the dealership staff. It became clear that the only reason they wanted to run my credit was to potentially offer counter-financing options, not to help process my bank’s approval. What’s most frustrating is the dishonesty. I was explicitly told they wouldn’t run a credit check. That turned out to be false. I had to walk out after wasting my time and energy. If you’re bringing your own financing, be extremely cautious. This dealership does not respect transparency or customer trust. To be clear, the salesperson I worked with was courteous and professional throughout. This review is strictly about the dealership’s management and their misleading practices. More
by rm07_stl
Employees Worked With
Emma
