Lester Glenn Ford

First Experience We were browsing dealerships and stopped at LesterGlenn Ford looking for a pre-owned car. After 5 mins on the lot Dustin came out to greet us and ask We were browsing dealerships and stopped at LesterGlenn Ford looking for a pre-owned car. After 5 mins on the lot Dustin came out to greet us and asked what we were interested in. He quickly engaged us by addressing my wife and 11 year old son as well. We were in a pinch to purchase a vehicle in a certain price range for a specific purpose. Dustin was attentive and focused on our goals for this purchase. He quickly presented options and began looking for cars that met our needs. There wasn't anything immediately available, so Dustin then engaged Andy who presented another option in a vehicle that initially caught our eye, but was beyond our price range. We took the car for a ride and Andy was able to work with us on the numbers. No pressure, just friendly conversation. We reached an agreement and purchased the vehicle. John in the finance department was also great to work with. Easy going and a good conversationalist. We got through all the details and along the way may have solved a few of the hotly contested political issues on a local and national level. This was my first experience with LesterGlenn. It definitely won't be my last and will certainly recommend them to others. Very good experience, great bunch of guys. Dustin is definitely an asset to this team in terms of first impressions of the dealer and salesmanship. He presents a professional, friendly image that quickly takes the edge off that predetermined customer apprehension when shopping for a vehicle. He was well versed in the business and genuinely interested in finding a solution to our needs. More

New Lease with Brian Taylor We were greeted by Brian Taylor when shopping for a new car. I previously owned a Ford Freestar and was very happy with my van. This time, I was look We were greeted by Brian Taylor when shopping for a new car. I previously owned a Ford Freestar and was very happy with my van. This time, I was looking to downsize but didn't want a small vehicle either. Brian was very courteous and listened to what my needs were in a vehicle. He showed me various Ford vehicles in different sizes and helped me narrow down two different vehicles to test drive. I fell in love with the Escape as soon as I drove it. Brian made the entire car shopping experience EASY. I didn't feel stressed or pushed into buying a car I didn't want or need. As consumers, we HATE that feeling. That being said, we shopped, negotiated, and signed a deal with Brian in one afternoon and we drove our new purchase off the lot that day. My experience with Brain Taylor at Lester Glenn Ford was a very positive one and I recommend this dealer and sales associate to all of my friends and family. More

Brian at Lester Glenn Ford Brian helped me with my decision on buying out my lease. I was considering a new vehicle, but decided to keep my present vehicle. I was treated very w Brian helped me with my decision on buying out my lease. I was considering a new vehicle, but decided to keep my present vehicle. I was treated very well and the finance dept. took the time to find me the best buyout rate! More

Setting the Standard for the Way Customers Should be Treated We can't thank you enough for treating us so respectfully and for all of your efforts to provide us with the exact car that we were looking for. We'r We can't thank you enough for treating us so respectfully and for all of your efforts to provide us with the exact car that we were looking for. We're new to the area and we shopped around extensively and educated ourselves about the car we wanted. We visited a number of dealers locally and weren't comfortable with the pressure that they put on us to buy a car immediately and who kept us in the waiting room for 2 or more hours. In searching the internet, we found the car that had exactly what we wanted (and more) on Lester Glenn's website. Our first point of contact was Elyse (Internet Sales) who was extremely friendly and responsive. Elyse and I negotiated the deal via phone in about 20 minutes. She then confirmed all of the details via e-mail. I immediately went to the dealership and met Billy, who assured me that they would hold the car for us for 1 day. I then met with Paul who reviewed all of the details of the deal with me, gave me the credit application, copied my insurance card and let me test drive the car. We went back the next day and met with Paul again who came in on his day off to help us complete the process. Paul took care of updating our insurance and demonstrated all of the features of the car. He was extremely helpful and patient. We finalized everything in less than 2 hours and we turned in our 2012 Escape. John, in Finance, had everything in order, exactly as we had negotiated. The transaction was so smooth and so painless from start to finish. The entire staff was professional, friendly, accommodating and they treated us so respectfully. We lease Ford vehicles every 2 to 3 years and this was by far the easiest and most enjoyable transaction that we've ever had. It gets even better...free oil changes for as long as we have the car and a loaner if the car needs to stay over night. The dealership is a distance from where we live but well worth the trip! Thank you so much for everything. We'll definitely be back! More

Ford Escape!!! This is the 4th car that Paul Tomaselli has sold me. I wouldn't buy a car from anyone else. Love the service at this dealership. Anthony was great to This is the 4th car that Paul Tomaselli has sold me. I wouldn't buy a car from anyone else. Love the service at this dealership. Anthony was great to work with as well. More

Great Buying Experience Having been in the car business for 20+ years, I know how miserable buying a vehicle usually is. Not the case with Dustin and the management team at L Having been in the car business for 20+ years, I know how miserable buying a vehicle usually is. Not the case with Dustin and the management team at Lester Glenn. They were straight forward and didn't play any games at all. They were all very polite and professional in every way and Dustin's product knowledge is outstanding. He knows the inventory. Pricing was very fair. I was truly impressed with the entire experience and I highly recommend Dustin Smith and Lester Glenn Ford ! More

Far met and exceeding my expectations My experience today at Lester Glenn Ford was nothing short of fantastic. From Dustin my salesperson, to Andy the GM, and the to John in F & I , they My experience today at Lester Glenn Ford was nothing short of fantastic. From Dustin my salesperson, to Andy the GM, and the to John in F & I , they all made me feel comfortable and made the usual hustle and bustle of buying a car a breeze. I would highly recommend Lester Glenn Ford and the 3 gentleman that helped me today, to anyone looking for a new or used car. I will definitely use LGF again in the future. More

replacement for a stolen vechicle Brian was an excellent salesperson. Considering my need to replace a stolen car which was only 3 years old, he was very sympathetic. He worked with Brian was an excellent salesperson. Considering my need to replace a stolen car which was only 3 years old, he was very sympathetic. He worked with me and was able to get me into a car that was affordable. My wife, who recently got a 2014 Santa Fe, was very impressed with the comfort of my new ford. I'm very happy with Lester Glenn as a whole, but Brian went over and above. More