Lexus of Akron-Canton

Excellent Everybody and everything was excellent. This is my second car from them. The sales staff was knowledgeable, friendly and helpful. They had the car wit Everybody and everything was excellent. This is my second car from them. The sales staff was knowledgeable, friendly and helpful. They had the car with the features I wanted. Good price (I shopped around). I recommend this place to everyone. More

Sales rep service personnel courteous respectful friendly Felt sales manager could have done better being I was a returning customer got better deal first time with different sales manager may try different d Felt sales manager could have done better being I was a returning customer got better deal first time with different sales manager may try different dealerships next time More

Very Customer-Service Oriented Shelley Turbin was wonderful to work with. Very helpful, and professional. She so understanding when I went to pick up my car and was not exactly thr Shelley Turbin was wonderful to work with. Very helpful, and professional. She so understanding when I went to pick up my car and was not exactly thrilled with the color. She said problem, and she worked hard to find the color combo and package that I was happy with. I couldn't be more pleased with the car she found for me, and with the personalized service she provided. Also kudos to the gentleman who went over everything in the car with me when I picked it up. He did a great job (I'm sorry, I have forgotten his name - Kevin, maybe??). All and all, a very positive experience - thank you! More

Above and Beyond Quality Service My preowned car needed a paint chip fixed and they had the body man there early so my car was ready to go asap. This meant a great deal seeing as how My preowned car needed a paint chip fixed and they had the body man there early so my car was ready to go asap. This meant a great deal seeing as how we lived four hours away. Everyone we dealt with was courteous and friendly. I highly recommend this dealership and Ruth Ham our sales consultant. More

Helpfull No pressure. They gave us the information we needed to make a decision on which car to purchase. Tracy was knowledgeable, informative, courteous, pati No pressure. They gave us the information we needed to make a decision on which car to purchase. Tracy was knowledgeable, informative, courteous, patient, and sensitive to our needs. More

Lexus is the brand for me...for life! My experience week Lexus had been absolutely wonderful! Tracy was excellentand shop helpful... the dealership made me feel so special that I intend to My experience week Lexus had been absolutely wonderful! Tracy was excellentand shop helpful... the dealership made me feel so special that I intend to only buy from Lexus going forward. More

Worth The Drive Randy went above and beyond to make my buying experience the best I have ever had and I have bought a dozen plus vehicles over the last several years. Randy went above and beyond to make my buying experience the best I have ever had and I have bought a dozen plus vehicles over the last several years. Open and honest lines of communication and keeping the impeccably detailed vehicle indoors until I could get there almost a week later let me know that I had made the right decision to buy through Lexus of Canton. I drove 4 hours and was met with smiles and was taken to my vehicle where I was astonished of how well the vehicle actually looked and was immediately sold and didn't even need to drive it to know that this was a dealership that cared and a salesperson who was committed to more than just another sale. I would recommend Randy and the entire sales staff to any buyer and when I am ready to buy again I will be contacting Randy first. More

A great experience. Great staff. Ruth was awesome. The car we purchased was everything she had told me it was. We will recomend her to our friends and family. Great staff. Ruth was awesome. The car we purchased was everything she had told me it was. We will recomend her to our friends and family. More

Wife’s new wagon Sonny did a great job at navigating us through the details on a new car for my wife . We went in strongly considering a lease ( but not fully underst Sonny did a great job at navigating us through the details on a new car for my wife . We went in strongly considering a lease ( but not fully understanding the details of a lease) and he plainly laid out the considerations of leasing vs purchasing for us . We ended up purchasing, since that really fit us the best . Peter was straight to the point on the negotiation and David steered us through the financing with some options and suggestions that saved us additional dollars . We felt treated fair on our trade and absolutely will deal here again for our next Lexus ( or used car) purchase. More

New RX This was a long process for us to decide what we wanted to do. Shelley worked with us for months until we decided then she found the perfect car for u This was a long process for us to decide what we wanted to do. Shelley worked with us for months until we decided then she found the perfect car for us. We had a slight issue with the protection package but everyone in the service department worked with us to get it resolved. I needed to sign some additional paperwork and Bruno went through it with me to my satisfaction. Very friendly staff, we were always greeted and made to feel welcomed, unlike our experience at another dealership. More