Lexus of Arlington
Arlington Heights, IL
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3,620 Reviews of Lexus of Arlington
It was a pleasure working with Alex Castro when I purchased my certified pre-owned Lexus RX350 on May 9, 2013. I had visited the dealership the previous week to look at and test drive the RX350. Al purchased my certified pre-owned Lexus RX350 on May 9, 2013. I had visited the dealership the previous week to look at and test drive the RX350. Alex was extremely informative about the car and the process a car must go through to be a certified pre-owned vehicle. I returned May 9 with my sons to purchase the vehicle and Alex worked with us to come up with a sale price that was satisfactory to us and the dealership. I am enjoying my new car and would definitely recommend Arlington Lexus and Alex Castro to anyone who is thinking of purchasing a Lexus. More
Alex made the process as painless as possible. He made sure that everything was ready at the time of delivery, and the entire dealership kept things moving right along so that I could get on to doing othe sure that everything was ready at the time of delivery, and the entire dealership kept things moving right along so that I could get on to doing other things with my day. More
Our second purchase. First RX350. Love it! Tom Franz was great to work with, he didn't disappoint in getting us the price we wanted. Hugh Stinnette, Business Manager, also took part in closing our deal was great to work with, he didn't disappoint in getting us the price we wanted. Hugh Stinnette, Business Manager, also took part in closing our deal for the price we wanted. Both gentlemen were very professional and friendly. Stopped in a few days later and both were easily obtainable to answer a couple of questions. Looking forward to someday utilizing the new facility. More
We just went to check the cars but ended up buying in less than couple hours after the great deal we got with this dealer. The service is great and as well as the service reps are awesome. Good luck guys less than couple hours after the great deal we got with this dealer. The service is great and as well as the service reps are awesome. Good luck guys!! More
Alex Castro was the reason we purchased the car from this dealership. He was polite, knowledgeable, thorough and professional. I will recommend the dealership and Alex, in particular, to anyone looking to dealership. He was polite, knowledgeable, thorough and professional. I will recommend the dealership and Alex, in particular, to anyone looking to make a car purcahse. More
I just bought a Lexus RX350 from Alex and he was fabulous to work with! I flew in from Minneapolis and went to 3 dealers in Chicago and Arlington was by far the most professional and flexible in regards to to work with! I flew in from Minneapolis and went to 3 dealers in Chicago and Arlington was by far the most professional and flexible in regards to meeting my needs. Alex addressed every one of my requests promptly and with a great sense of professionalism amd passion for what he does. He even entertained my son while I was busing filling out paperwork! I would recommend Alex and Arlington Lexus to anyone looking to buy a new or used vehicle and I would especially recommend Alex as your "go to" sales guy! More
Have purchased 3 cars from Alex Castro. He is one of the most knowledgeable sales persons I have ever met. He is very interested in selling you a vehicle that matches your needs. He is honest and a pleasu most knowledgeable sales persons I have ever met. He is very interested in selling you a vehicle that matches your needs. He is honest and a pleasure to work with. I highly recommend Alex as a person to consult with if you are in the market for a Lexus product. He will not disappoint and he will work with you to get a transaction completed at a fair and reasonable price for both parties. We are very happy with outr dealings with Alex. More
Alex was a pleasure to work with! Knowledgable, friendly, and accommodating. Outstanding customer service from start to finish, a true professional. Would recommend to my friends and family. Everyone we work and accommodating. Outstanding customer service from start to finish, a true professional. Would recommend to my friends and family. Everyone we worked with was fantastic and made us feel comfortable. More
We had a great experience at the Arlington Lexus Dealership. We arrived at the dealership close to 9pm and were greeted immediately. Alex showed us all the great features of the Lexus RX F Sport a Dealership. We arrived at the dealership close to 9pm and were greeted immediately. Alex showed us all the great features of the Lexus RX F Sport and took us for a test drive. He was very informative and was able to answer all of our questions. We were able to make a deal that night, with a vehicle trade. Overall it was a great experience and would recommend others to this dealership and to Alex. More
I wanted to comment on our sales professional Alex Castro. This is our second purchase of a Lexus from this dealership and our first interaction with Alex Castro. I want to comment on Alex as he ma Castro. This is our second purchase of a Lexus from this dealership and our first interaction with Alex Castro. I want to comment on Alex as he made our purchasing experience fabulous. We knew going in we were going to purchase a Lexus ES350 or the RX350. Alex was so very professional, polite, energetic, a pleasure to speak with, made us feel comfortable, and most importantly he completely gave us a run down of all the features of both cars. He showed us hands on everything. Due to the cold conditions, he pulled both cars into the service center and very thoroughly gave us opportunity to see both cars side by side as well as drive them both. He told us all the features indepth to the point we had almost NO questions for him. He is customer service all the way!!!! I would recommend Alex again to anyone buying a Lexus. He did followup later and when i saw him in the service center 3 wks later, he stopped and made sure all was ok. You have a great employee - energetic, but not pushy!!!! More