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Lexus of Austin

Austin, TX

4.7
521 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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521 Reviews of Lexus of Austin

February 17, 2022

the dealership is the best. Matt LeBlanc and the team are the best. They always exceed expectations. More

by patsloan20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Report | Print
Feb 17, 2022 -

Lexus of Austin responded

Hi there, It is nice that our team can always exceed your expectations. Thank you for choosing Lexus of Austin and we hope to continue to assist with all of your future automotive needs.

Feb 17, 2022 -

patsloan20 responded

👍

February 17, 2022

Well organized and very professional. Service was performed correctly and on time. People were courteous. Good job! More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Ruedas
Report | Print
Feb 17, 2022 -

Lexus of Austin responded

Hi Nick, It pleases us to know about your courteous and professional service experience. At Lexus of Austin, we look forward to working together in the future.

February 16, 2022

Excellent service and great communication from making the appointment to checking out. I would recommend Lexus of Austin 100%! More

by dcagle1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
Report | Print
Feb 16, 2022 -

Lexus of Austin responded

Hi there, We appreciate your recommendation and it pleases us that you received excellent service. Thank you for choosing Lexus of Austin and we look forward to working together in the future.

February 16, 2022

Matt was my contact, he explained what would be done and how long it would take. He gave me the option of a loaner or not. Always easy. More

by pht47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lablanc
Report | Print
Feb 16, 2022 -

pht47 responded

pht47 Matt was my contact, he explained what would be done and how long it would take. He gave me the option of a loaner or not. Always easy.

Feb 16, 2022 -

Lexus of Austin responded

Hello, It pleases us that our team was informative and communicative whilst assisting you. Thank you for choosing Lexus of Austin and we look forward to seeing you again.

February 16, 2022

George is my contact for every maintenance check of my Lexus. He offers warm and professional communication while my car is being serviced. More

by Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Ramirez, Jay Lord
Report | Print
Feb 17, 2022 -

Lexus of Austin responded

Thank you for the kind review and five stars, Leigh. The Lexus of Austin team strives to ensure all of our clients feel welcomed and receive professional, honest, and transparent service with every visit. We are thrilled that your experience reflects that. We look forward to welcoming you back next time. Jim Crawley General Manager Lexus of Austin jcrawley@penskeautomotive.com

February 14, 2022

We drive all the way to North Austin to the dealership for an oil change because of Kyle Dern. He keeps up with our two Lexus and does not do any unnecessary work. Our cars have been the best make we hav More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern, the best!
Report | Print
Feb 14, 2022 -

Lexus of Austin responded

Thank you, Linda, for the pleasant feedback. We are delighted that our Service Team provides you with top-notch customer service, making sure you are well taken care of for your service needs. We appreciate your loyal business with us at Lexus of Austin.

February 13, 2022

I always use Lexus Austin since we own Lexus for many many many years and always happy for their service. More

by estherhadis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark LeBlanc
Report | Print
Feb 13, 2022 -

Lexus of Austin responded

Thank you for your loyal business! We are pleased to know you are always happy with the services provided by our team at Lexus of Austin! Come back and see us anytime!

February 12, 2022

Dealership always takes great care of us as customers. We do not need much work done, but each time there it is a great experience. More

by Malvin.green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Eddy Cooke, Mike Stills
Report | Print
Feb 12, 2022 -

Lexus of Austin responded

Hello and thank you for sharing your positive feedback. We are happy that our Service Team took great care of you and we appreciate your dedicated business with us at Lexus of Austin.

February 12, 2022

The service was fast and efficient! Michael was great and verified with me before installing new wiper blades. More

by Bpflores500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Report | Print
Feb 12, 2022 -

Lexus of Austin responded

Thank you for providing us with your feedback! At Lexus of Austin, our Service Department always strives to provide efficient and thorough service and support to assist with any of your maintenance needs.

February 12, 2022

I love this dealership. Best service writer I’ve ever had. Jamie K. He deserves a raise!!! I miss the old boutique and the extended coffee bar. Hope you bring ‘em back! More

by deborahtreadway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie K
Report | Print
Feb 13, 2022 -

Lexus of Austin responded

Deborah, we are so pleased to learn that our Service Team took great care of you here at Lexus of Austin. We strive to provide our customers with the best service possible. We appreciate and value your business. We thank you for being a loyal customer.

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