Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Edison
Edison, NJ
592 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
592 Reviews of Lexus of Edison
May 28, 2009
It's funny I was reading comments about this dealer and the complain about a FREE car wash, key word FREE. I never have had any problems with mine. I love the fact it's free!! I had the best sales experien the complain about a FREE car wash, key word FREE. I never have had any problems with mine. I love the fact it's free!! I had the best sales experience I could've asked for. GO LEXUS OF EDISON!! More
by new-yorker
Employees Worked With
Anna, Jeff, Ed., Anna Samejo
March 06, 2009
Lexus of Edison is very young delearship and to cover the market they do lots of commitment and one of them was 'FREE CAR WASH'. When I purchased new RX350, the commitment was to come anytime for FREE was market they do lots of commitment and one of them was 'FREE CAR WASH'. When I purchased new RX350, the commitment was to come anytime for FREE wash between 7AM-7PM. 6 months later they changed FREE car wash policy to Mon-Fry (NO Saturday) 7AM-7PM and now they changed timing again Mon-Fry 8AM-5:30PM so usually nobody will able to go for car wash due to business hours. I spoke with customer relationship manager who also didn't keep his commitment to the customer which he did at the time of car sale. They are not for Luxury car sale but they should sale Toyota. This is not just me but my friend also complain same about this dealership. More
by monti
Employees Worked With
Ben Park
