Back

Lexus of Fort Myers

Ft Myers, FL

4.7
871 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

Directions

By Type

Showing 871 reviews

August 25, 2025

Excellent service and staff. Always a pleasure dealing with knowledgeable and caring professionals! Noah, my service advisor and the on-site tire specialist were great to w More

by Tomw1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Aug 27, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 24, 2025

My five months long search for a pre-owned low mileage Lexus ended here yesterday. Salesman Josue was excellent, sending photos and providing detailed vehicle condition information before we made the dri More

by Lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Colon Rivera
Aug 26, 2025 -

Lexus of Fort Myers responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 23, 2025

I had a very good experience at your dealership. Three people who I met were excellent. The salesperson Joshue was very friendly and helpful. The finance manager Ms Susan was also friendly and expla More

by oommachen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr David explained me the new features of the car. He’s very knowledgeable , Susann Nogales, Josue Colon Rivera
Aug 23, 2025 -

oommachen responded

I forgot to add that your computer should be updated. It is very slow Ms. Susan had difficulty to process the documents. I wasted lots of time there

Aug 24, 2025 -

Lexus of Fort Myers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2025

From drop off to pickup of my car, everyone was friendly, helpful, and efficient. Ryan was super helpful and personable. More

by Cvc1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soodeen and Frank (tire specialist)
Aug 26, 2025 -

Lexus of Fort Myers responded

Hi, thank you so much for your positive comments about Lexus of Fort Myers! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2025

Staff very kind and knowledgeable about my concerns; very professional,looking forward to my next visit. More

by wpeterson1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ferrer, Joel Sao
Aug 26, 2025 -

Lexus of Fort Myers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Fort Myers! Thank you again, and have a fantastic day!

August 22, 2025

Amazing staff. Listens to all your concerns and takes the time to explain the answers. Have not met 2 staff member there that was not friendly. They get your vehic More

by Suesqe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Cathell
Aug 24, 2025 -

Lexus of Fort Myers responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2025

I was greeted warmly , introduced to the tech that would service my car. Joel was very professional. i was shown the customer lounge, which was so nice and had a wonderful attendant who made me a cappuccino More

by Sylbobtbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Cathell, Joel Sao
Aug 24, 2025 -

Lexus of Fort Myers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2025

The people we dealt with were Honest and did a quick service turn around thank you for the help More

by syn0014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Aug 23, 2025 -

Lexus of Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2025

All staf are very helpfull and profesionals, the place is very nice to go with no stress. I had a good experience and I will coming back. More

by janeirom47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Sao
Aug 23, 2025 -

Lexus of Fort Myers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2025

I love my Lexus and have previously felt the same about this dealership. This time, not so much. Phone service is too impersonal ie: switchboard now automated " leave a message... " nope, does not work, an More

by linni62545
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bryon, excellent young man, Dan Hoffman
Aug 22, 2025 -

Lexus of Fort Myers responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Sam Jones, Service Manager samueljones@group1auto.com

2
...