
Lexus of Fort Myers
Ft Myers, FL
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I was greeted warmly , introduced to the tech that would service my car. Joel was very professional. i was shown the customer lounge, which was so nice and had a wonderful attendant who made me a cappuccino service my car. Joel was very professional. i was shown the customer lounge, which was so nice and had a wonderful attendant who made me a cappuccino! There was a nice variety of snacks and beverages including Jersey Mikes mini subs!! I was comfortable while I waited for my car. Estefania came to get me and explained everything to me and bid me a good evening. More
I love my Lexus and have previously felt the same about this dealership. This time, not so much. Phone service is too impersonal ie: switchboard now automated " leave a message... " nope, does not work, an this dealership. This time, not so much. Phone service is too impersonal ie: switchboard now automated " leave a message... " nope, does not work, and my oil change / tire rotation took 2 1/2 hours. I want Scanlon TLC back More
After an hour and a half they did nothing. They could not fix the cruise control, they could not make the fob start the car. A total waste of good time. They could not fix the cruise control, they could not make the fob start the car. A total waste of good time. More