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Lexus of Fort Myers

Ft Myers, FL

4.7
874 Reviews

14200 South Tamiami Trail

Ft Myers, FL

33912

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Showing 874 reviews

August 21, 2025

All staf are very helpfull and profesionals, the place is very nice to go with no stress. I had a good experience and I will coming back. More

by janeirom47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Sao
Aug 23, 2025 -

Lexus of Fort Myers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2025

I was greeted warmly , introduced to the tech that would service my car. Joel was very professional. i was shown the customer lounge, which was so nice and had a wonderful attendant who made me a cappuccino More

by Sylbobtbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Cathell, Joel Sao
Aug 24, 2025 -

Lexus of Fort Myers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2025

Excellent Service, all Staff were friendly and very knowledgeable Joel was invaluable great dealership to go to More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Sao
Aug 23, 2025 -

Lexus of Fort Myers responded

Hi Tom, we're happy you found our staff to be so supportive during your experience here at Lexus of Fort Myers. Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2025

I love my Lexus and have previously felt the same about this dealership. This time, not so much. Phone service is too impersonal ie: switchboard now automated " leave a message... " nope, does not work, an More

by linni62545
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bryon, excellent young man, Dan Hoffman
Aug 22, 2025 -

Lexus of Fort Myers responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Sam Jones, Service Manager samueljones@group1auto.com

August 19, 2025

After an hour and a half they did nothing. They could not fix the cruise control, they could not make the fob start the car. A total waste of good time. More

by Lexus Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Germaine Gayle
Aug 24, 2025 -

Lexus of Fort Myers responded

Dear Lexus Owner, your time is important to us as are your concerns. During your visit we completed a maintenance service and investigated two issues. Unfortunately, we were unable to duplicate those issues despite multiple attempts. Please accept our apologies if the time required ran longer than expected. For your convenience, we offer daily loaner vehicles so you can get on with your day as we work with your car. This request can be made when booking the appointment over the phone or on the website. Thank you very much for your visit and your business. Aaron Pless, Service Director Lexus of Fort Myers | APless@Group1Auto.com

August 19, 2025

As per usual, excellent service and thorough explanation of what was to be done. Car runs great and it is clean! Thank you More

by Gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoffman
Aug 22, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2025

Thank you all for your honesty. I was expecting to shell out $300 for a new battery. More

by Symarriah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Sao
Aug 22, 2025 -

Lexus of Fort Myers responded

Hello Symarriah, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Nicoli was amazing, courteous and very knowledgable. Helped us through everything the car needed. Would definitely go to him again More

by Barbarabogdanski1330
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicoli
Aug 22, 2025 -

Lexus of Fort Myers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Fort Myers. Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2025

Excellent Service, all Staff was friendly and very knowledgeable John and Seth were great in purchase of vehicle More

by Becky Maples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Post, Seth Ruttencutter
Aug 21, 2025 -

Lexus of Fort Myers responded

Hi Becky, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2025

Professional, quick service, great results, one two three fourfive six seven eight nine ten ten More

by Gary.Pokrant.CPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Aug 18, 2025 -

Lexus of Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!