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Lexus of Henderson

Henderson , NV

4.7
7,900 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 7,901 reviews

October 14, 2020

Fast, friendly service. Thank you so much! I appreciated the clean waiting areas and restrooms. Would have liked some coffee, but I understand. Happy with the service. More

by Jrboone_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
Oct 14, 2020 -

Lexus of Henderson responded

Thank you for taking a moment to leave Lexus of Henderson a five-star review. The satisfaction of guests means everything to us and we're glad to hear that you enjoyed your visit to our service department!

October 14, 2020

I went in for scheduled maintenance as well as an issue with my trunk. Service went well and finished promptly. Trunk is finally fixed. Very happy with the service. More

by jaymadamba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
Oct 14, 2020 -

Lexus of Henderson responded

Thank you for stopping by to leave Lexus of Henderson a 5-star review! We appreciate your confidence in us to get the job done and we're glad to hear that Craig and the rest of our service department provided you with prompt and professional service. Hope to see you next time, Jay!

October 13, 2020

Nice, straight to the point. No complaints. The area was clean and enough space for 6 ft of distancing. Would like more sitting outside. Car was clean which is a plus More

by jeanine.brighthooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
Oct 14, 2020 -

Lexus of Henderson responded

Jeanine - Thank you very much for your feedback! We will keep your review in mind moving forward. It's also great to hear that you drove home from Lexus of Henderson in a freshly washed car. Have a wonderful day!

October 13, 2020

Everything was outstanding as usual. Felt comfortable in the entire process Tito did an outstanding job helping us. Have used dealership more than once before and always had a great experience More

by richardbwmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Lexus of Henderson responded

Richard, thank you for the review! We are grateful for your business here at Lexus of Henderson, and we will certainly let Tito know that you appreciate his help. We look forward to your next visit!

October 13, 2020

Everyone here at this dealership are so kind! The prices are great too. Jay is great, I highly recommend working with him if you go to this location! More

by arahimpour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 13, 2020 -

Lexus of Henderson responded

Thank you for posting about your wonderful experience with Jay at Lexus of Henderson! We look forward to working with you next time.

October 12, 2020

Everything was great! Drop off and pick up were easy and quick. The quality of customer service is top notch every time I come here. More

by ARVEGAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay in service, Craig Kelly
Oct 12, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done! We strive to provide guests with a seamless process and it made our day to hear that you were taken care of. Hope to see you next time!

October 12, 2020

For Jay Dalit/ came in for maintenance/ professional dealing/knowledgeable/ respectful / service was exemplary/ delivered the car on time/ answered all my questions on maintenance. More

by JOVITAEULOGIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Oct 12, 2020 -

Lexus of Henderson responded

There are so many compliments in your review which we love! Thank you for coming to Lexus of Henderson for your auto service needs. We hope you enjoy your week.

October 12, 2020

Exceptional customer service! Jayce was great! So appreciated after my 4+ hour wait for roadside assistance the night before. Issue diagnosed and fixed immediately. So grateful for Lexus of Henderson More

by DDEPRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Messer
Oct 12, 2020 -

Lexus of Henderson responded

Thank you for taking the time to share! It is fantastic to hear that Jayce delivered such an efficient and successful service experience. Safe travels, and we hope to work with you again at Lexus of Henderson!

October 11, 2020

Our Service Manager, David Torrella, was outstanding and handled everything perfectly. He went out of his way to make our experience exceptional as he has done on every other one of our service appointment More

by Sanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Oct 12, 2020 -

Lexus of Henderson responded

Hearing that David delivered such a fantastic service experience made our day! Thank you for sharing and for choosing Lexus of Henderson. We appreciate your support and hope to work with you again next time!

October 11, 2020

Great customer service. A+++++ for the Lexus team. Jay Dalit Answer all my questions I needed to know about my car. I appreciate his knowledge and the dealership assistance with the service. More

by KIDTICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit, Michelle Suson
Oct 12, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done! We're glad to hear that Jay was so accommodating during your recent service visit and we look forward to working with you next time!

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