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Lexus of Jacksonville

Jacksonville, FL

4.8
769 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 769 reviews

August 18, 2025

Had service in a scheduled appointment bat 3:30 pm. Typical 30 minute process was told max of 1 hour. With no update it ended at 6:30. Issue with service advisors ok but manager ignored Lexus custome More

by ucfartlover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Bryant
August 14, 2025

Jeff was a great salesperson who found us the right car in the color we wanted. The whole experience was a pleasure and we would look forward to purchasing another vehicle from Jeff. More

by Barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Lovett
Aug 15, 2025 -

Lexus of Jacksonville responded

Barry, we're so happy to hear Jeff was able to find you the perfect car at Lexus of Jacksonville. We look forward to assisting you again in the future. Safe travels!

August 12, 2025

I live in South Georgia and after an exhaustive search, I bought a used 2024 Ram 2500 that I saw on CarGurus from Jacksonville Lexus. Philip Martin stayed in touch with me throughout the process, answered my More

by Floyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Martin
Aug 13, 2025 -

Lexus of Jacksonville responded

Hi Floyd - We are thrilled to hear that Philip and our team made your car-buying experience smooth and stress-free. Thank you for choosing Lexus of Jacksonville, we hope you enjoy your 2024 Ram 2500! Safe travels!

July 19, 2025

Lexus vehicle quality is only exceeded by the quality of the people and the level of customer service they deliver. Kudos to this awesome service department! With Service Reps like Paula Clemmons you know y More

by Lexus lover.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Clemmons
Jul 22, 2025 -

Lexus of Jacksonville responded

Congratulations on your new Lexus! Thank you for sharing your experience with Paula. We appreciate your business and look forward to seeing you again at Lexus of Jacksonville!

July 15, 2025

Raymond was very helpful and the dealership was very clean and the service was very good More

by Ath jet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Jul 16, 2025 -

Lexus of Jacksonville responded

We love seeing 5-star reviews. Thank you for supporting Lexus of Jacksonville and Raymond!

July 08, 2025

Mobile service always on time always professional never a problem afterward. So glad I have a Lexus. More

by Wsgt
Recommend Dealer
Yes
Employees Worked With
Mobile service
Jul 08, 2025 -

Lexus of Jacksonville responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of Jacksonville!

June 30, 2025

I have known Jacksonville Lexus for more than 3 years. I bought my two cars there and service them in that dealership. I am very satisfied with them. Specially with Mr . Davin at sales department and Mr. More

by Tadeusz Szostak
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. Davin Tillman
Jul 02, 2025 -

Lexus of Jacksonville responded

Tadeusz, thank you for your continued trust in Lexus of Jacksonville! We're glad you can count on our team to deliver reliable service and support. See you down the road!

June 28, 2025

Jovie Quinto was my service advisor. He was very warm and friendly and most of all very helpful in guiding me through the services that were needed on my car. I would definitely ask for More

by Ml1152832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Jul 01, 2025 -

Lexus of Jacksonville responded

We're elated to hear that Jovie provided such helpful and friendly service at Lexus of Jacksonville! Thank you for sharing your experience, and we look forward to assisting you again in the future.

June 27, 2025

I just had my first service on my new Lexus at Lexus Of Jacksonville and my advisor was Joshua. He was very friendly, knowledgeable, efficient courteous, and answered all of my questions. My car was servic More

by Lee Ostroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua service advisor
Jun 30, 2025 -

Lexus of Jacksonville responded

Lee, we're glad to hear that Joshua and the team at Lexus of Jacksonville provided such a positive service experience for you. It's great to know you enjoyed both the efficient service and your breakfast! Thanks for recommending us!

June 25, 2025

Zach was prompt, very courteous and efficient. My tech was also incredible— I had numerous questions because it was a new car and he answered everything perfectly, that even I could understand, a More

by Nfolsommn.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember??
Jun 25, 2025 -

Lexus of Jacksonville responded

We're happy to hear that Zach and our tech team provided you with excellent service at Lexus of Jacksonville. It's great to know all your questions were answered perfectly, making your experience a positive one. Enjoy the new car!

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