Lexus of Lakeway

I loved the overall experience of the team members. Service advisor was very knowledgeable and the mechanics did a wonderful job on my car as well. Will continue to take my car back for service. Service advisor was very knowledgeable and the mechanics did a wonderful job on my car as well. Will continue to take my car back for service. More

Completed repairs early. Excellent overall service Kept me informed all the way Price was what was quoted Excellent overall service Kept me informed all the way Price was what was quoted More

My back brakes have been squeaking since I got this 2024 NX 350 sport. Allan was the only person who listened, and agreed that they should not be squeaking in reverse, and fixed this issue. My car had bee NX 350 sport. Allan was the only person who listened, and agreed that they should not be squeaking in reverse, and fixed this issue. My car had been serviced 3 times before, Allan, finally diagnosed the problem, and the brakes no longer squeal when I back out of my garage or anywhere else. Great service! More

Everything is done to make the service appointment easy for the car owner. Kristi is a great service agent. for the car owner. Kristi is a great service agent. More

Zach was very courteous and professional. The service was excellent and completed on time. I’ve never been disappointed with their service. The service was excellent and completed on time. I’ve never been disappointed with their service. More

This was my first service since buying my Lexus. I was blown away by the video of the exam!!! And my rep Kristi Suarez is the best!!!! Top notch all the way around and a first class dealership who m I was blown away by the video of the exam!!! And my rep Kristi Suarez is the best!!!! Top notch all the way around and a first class dealership who makes their customers feel special. Thank you very much! More

Nice waiting area with space to work Notifiedabout progress of your service Questions answered clearly Courtesy exceptional progress of your service Questions answered clearly Courtesy exceptional More

Alan is always courteous, professional and knowledgeable. He answered my questions and helped with arranging a loaner. The work to be done was clearly explained and completed on time. He answered my questions and helped with arranging a loaner. The work to be done was clearly explained and completed on time. More

Excellent customer experience overall! Welcoming, knowledgeable and attentive staff that serves fresh espresso’s and snacks as a courtesy. The facility is bright and clean and comfortabl Welcoming, knowledgeable and attentive staff that serves fresh espresso’s and snacks as a courtesy. The facility is bright and clean and comfortable. I highly recommend bringing in your vehicle for a delightful service experience and chance to see the latest models. 5 stars! More

I was very well taken care of. Colby Young was very friendly and always came by to inform me when my car would be ready Colby Young was very friendly and always came by to inform me when my car would be ready More