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Lexus of Mobile - Service Center

Mobile, AL

4.9
172 Reviews

172 Reviews of Lexus of Mobile - Service Center

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May 30, 2025

Liz is very professional friendly and very knowledgeable and helpful. I wish everyone is like her. More

by prestigeatp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Jun 02, 2025 -

Lexus of Mobile responded

We are so happy that Liz and our Lexus of Mobile team delivered an excellent experience. Thank you!

May 18, 2025

DJ does a great job of explaining work to be done and making sure that drop off and pick up of my vehicle is done efficiently and in a timely manner. More

by Ng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter (DJ)
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May 19, 2025 -

Lexus of Mobile responded

We're delighted to hear that DJ provided efficient and timely service at Lexus of Mobile. Thank you for sharing your positive experience with us!

May 13, 2025

Lexus Mobile always the highest quality service and staff. Work is always prompt. One of best perks of owning a Lexus More

by bhattier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Gamball.
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May 13, 2025 -

Lexus of Mobile responded

Thank you for sharing your experience with us! We're delighted to hear that the service and staff at Lexus of Mobile consistently meet your expectations. Enjoy all the perks of owning a Lexus!

May 10, 2025

Great service from Shannon, the service representative. Lexus mobile has a wonderful waiting area for their guest complete with all the perks. My car was returned to me, cleaned and ready to go. Thank you, More

by psf6045
Service Time
Recommend Dealer
Yes
Employees Worked With
Shannon
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May 12, 2025 -

Lexus of Mobile responded

Thank you for the glowing review! We're delighted to hear that Shannon and our team at Lexus of Mobile provided great service, and that you enjoyed our waiting area perks. We appreciate your support!

April 25, 2025

My service advisor, Mark, was wonderful as usual. He goes above and beyond to explain everything and keep me informed. Great service! More

by lauralee36532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lloyd
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Apr 25, 2025 -

Lexus of Mobile responded

We're delighted to hear that Mark provided you with exceptional service at Lexus of Mobile. It's great to know he kept you well-informed throughout your visit, Laura. Thank you for sharing this positive feedback!

April 18, 2025

Liz was such a pleasure to work with, she was new to us since Stan left, she made everything flawless, look forward to working with her again More

by lhkerlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Report | Print
Apr 18, 2025 -

Lexus of Mobile responded

We're delighted to hear that Liz made your experience seamless at Lexus of Mobile! Thank you for the kind words, and we look forward to seeing you again in the future.

April 10, 2025

A very professional person well mannered once he find out I have to go back to work offered me a loaner car just a great customer service More

by Ballout72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Apr 10, 2025 -

Lexus of Mobile responded

We're delighted to hear about your positive experience with our team at Lexus of Mobile! Providing excellent customer service and accommodating your needs is always our priority. Thank you for sharing this feedback!

April 09, 2025

Always have a great experience with Lexus. First class operation and Ernie is so knowledgeable and helpful. More

by gigi19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Depeau
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Apr 09, 2025 -

Lexus of Mobile responded

Thank you for sharing your positive experience with us at Lexus of Mobile! We're delighted to hear that Ernie's expertise and assistance made a difference. We look forward to serving you again in the future!

April 04, 2025

Ernie DeView makes service very easy and always keeps you informed Service with him is a pleasure More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie in the service department is fantastic
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Apr 04, 2025 -

Lexus of Mobile responded

David, we're delighted to hear that Ernie made your service experience a pleasure at Lexus of Mobile. Thanks for sharing your feedback!

April 03, 2025

Shannon was able to get my vehicle paperwork done in a jiffy. Great service. Thanks More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Apr 03, 2025 -

Lexus of Mobile responded

We're glad Shannon could help you out in a jiffy. Thanks for the kind words about our service at Lexus of Mobile!

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