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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,148 Reviews

1,148 Reviews of Lexus of Palm Beach - Service Center

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July 19, 2025

Very nice waiting area, and what you expect from a Lexus experience. The lady who runs the snacks counter is terrific with customers and has been there for years. Wouldn't be the same without her. Service a More

by LAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
July 18, 2025

The service was professional, friendly and on time. I was informed regarding status and pricing of service prior to visit. More

by Bozena212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
July 16, 2025

The service was completed in less the time than expected by courteous, experienced staff who provided updates constantly. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Jul 17, 2025 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 11, 2025

I was very happy with the service provided and the amenities while I waited for my car. More

by Jennw777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Jul 15, 2025 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

July 09, 2025

Brought the car in for ABS issues. Tim Piggee, the Service Manager and Jose Rivera, the Assistant Service Manager went above and beyond to make the experience a pleasant one. Great co More

by krc0958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Piggee, Jose Rivera
Jul 13, 2025 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 02, 2025

The staff at Lexus of Palm Beach is always very courteous, and helpful. I always ask for Jesse Garcia as my service advisor, so that he has become familiar with me and my car. He is always profes More

by seawatchranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Jul 04, 2025 -

Lexus of Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Stellar Service and and Miguel is a pleasure to work with and he’s a big asset to the Lexus Team! More

by cah914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jul 07, 2025 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 30, 2025

I get my car serviced my car at Lexus of Palm Beach. The service was excellent and fast. Brian, service advisor was professional and honest. More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 02, 2025 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 24, 2025

The Folks At Lexus of Palm Beach absolutely have their act together. Jesse is 100% terrific. Each time I go there for service, they are unfailingy polite. They give you a time estimate and actually are a More

by John T Crum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 25, 2025 -

Lexus of Palm Beach responded

Hello John, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2025

Their service department is excellent. The sales department not so much. Be prepared to be beat up on the trade-in value of your car. More

by Daddy Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordillo, Anthony
Jun 24, 2025 -

Lexus of Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

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