Lexus of Palm Beach - Service Center
West Palm Beach, FL
1,143 Reviews of Lexus of Palm Beach - Service Center
The staff at Lexus of Palm Beach is always very courteous, and helpful. I always ask for Jesse Garcia as my service advisor, so that he has become familiar with me and my car. He is always profes courteous, and helpful. I always ask for Jesse Garcia as my service advisor, so that he has become familiar with me and my car. He is always professional, and answers all of my questions in detail. Even though my car will be going out of warranty soon, I will continue to service it at Lexus of Palm Beach. More
The Folks At Lexus of Palm Beach absolutely have their act together. Jesse is 100% terrific. Each time I go there for service, they are unfailingy polite. They give you a time estimate and actually are a act together. Jesse is 100% terrific. Each time I go there for service, they are unfailingy polite. They give you a time estimate and actually are accurate. The waiting room in comfortable. I live in Boca Raton and there is a Lexus dealership closer to me that I avoid. I purposely drive farther to get to Lexus of Palm Beach because they are so competent, polite, and good at their jobs. More
Their service department is excellent. The sales department not so much. Be prepared to be beat up on the trade-in value of your car. The sales department not so much. Be prepared to be beat up on the trade-in value of your car. More
I only have great things to say. I have a 2003 Lexus SC430. I could probably get some repairs done for a little cheaper. But I Trust Rick because he always has my best interest at he I have a 2003 Lexus SC430. I could probably get some repairs done for a little cheaper. But I Trust Rick because he always has my best interest at heart. My car is 22 years old and it runs like new. Thank you Rick and thank you Lexus. Your satisfied customer Andy. More
I needed a Tite Pressure Sensor replaced in my 2013 Rx350. I called your dealership to get a price and was told it was about $190 to replace. After checking other places, this was the best price so I Rx350. I called your dealership to get a price and was told it was about $190 to replace. After checking other places, this was the best price so I made an appointment and drove 35 miles to West Palm Beach and was then told it would be $350 to replace. After arguing with the service rep, he finally lowered the price to $250 out the door. After that the service was fine but I should not have had to argue to get a reasonable cost. (BTW .. a Toyota dealer only 10 mins from my home gave me a $250 estimate.) More