Lexus of Palm Beach - Service Center

Excellent service and Service Advisors. The New car department are friendly and efficient. The entire team are well trained. It is difficult to teach, friendliness, the entire team The New car department are friendly and efficient. The entire team are well trained. It is difficult to teach, friendliness, the entire team have a friendly attitude. That takes heart. Thank you… More

The worst service dept I have ever dealt with. 1. Told me I needed 2 tires. The day after I received an e-mail saying buy 3 tires get the 4 free. I called and asked about the promotion, was told 1. Told me I needed 2 tires. The day after I received an e-mail saying buy 3 tires get the 4 free. I called and asked about the promotion, was told I didn't need the other tires. 2 weeks later I got an email from service telling me I need to replace the 2 older tires! 2. A couple f weeks later I brought my car in because 1 of the older tires was low on air. Air was put in and I was told nothing was wrong just needed air. The following week my tire was flat. I called Lexus and was told to call a tow truck to bring my car in. I called AAA, they changed the tire and went to TIRE KINGDOM who showed me how the tread was worn and had to replace the 2 tires. 3. Called the manager of the dealership and was told he was too busy and would call me back, that was 2 weeks ago, still waiting for a call back. Deal with this dealership at your own risk! More

not only saved me money but caught a repair that would have left me stranded on the highway have left me stranded on the highway More

From the minute you arrive the Lexus of Plam Beach Dealership is always polite and helpful. Dealership is always polite and helpful. More

Work done on schedule, completed on time. Vehicle returned cleaned and washed. Thank you very much Vehicle returned cleaned and washed. Thank you very much More

James professionalism reflexts most favorably on the PB Lexus service department . Quick and easy service visit Lexus service department . Quick and easy service visit More

The facility is clean, the waiting area is comfortable, the staff is friendly, warm and welcoming the staff is friendly, warm and welcoming More

Excellent service and customer support very professional experience from start to finish highly recommend Lexus of Westpalm beach Florida experience from start to finish highly recommend Lexus of Westpalm beach Florida More

Excellent service and made me feel valued took very good care of my vehicle runs excellent care of my vehicle runs excellent More

My first experience with the Service Department at Lexus Palm Beach and I couldn't be happier. Jesse Garcia took the time to explain service schedules and answered other questions about my new car. Palm Beach and I couldn't be happier. Jesse Garcia took the time to explain service schedules and answered other questions about my new car. More