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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,127 Reviews

1,127 Reviews of Lexus of Palm Beach - Service Center

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March 24, 2024

I am so grateful for the service provided and was pleased to get a complimentary vacuum and wash. The car is beautifu; More

by mostlerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Vitureira
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Mar 26, 2024 -

Lexus of Palm Beach responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2024

Just an oil change this trip but Francesca was very attentive, provided answers to every question and saw to the details. More

by srembert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
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Mar 26, 2024 -

Lexus of Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need help, just give us a call. Happy motoring!

March 13, 2024

Every thing was done as expected from a luxury car dealer. They did their job smoothly as expected. More

by Gatorlgc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
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Mar 16, 2024 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!

March 12, 2024

Franchesca is the best service advisor at Palm Beach Lexus ⭐️⭐️⭐️⭐️⭐️ She goes above and beyond for her guests More

by Irenefornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca
Report | Print
Mar 14, 2024 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2024

My Lexus will last ' forever ', thanks to the service technicians . Usman is personable, helpful, and we communicate together well. More

by msalem1florida1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
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Mar 06, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Feel free to stop by if you ever need any more help.

February 26, 2024

excellent service. great follow-up when there's a problem with your car. highly recommend More

by clinclelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 01, 2024 -

Lexus of Palm Beach responded

Hello, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 06, 2024

I was not happy with the Sales Advisor Lisa Freseman-Carvalho, dealing with her was the worse experience I have ever had at any dealershipe I've ever been to.She did everything she could to mak More

by QUEENFLO09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Freseman-Carvalho
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Feb 08, 2024 -

Lexus of Palm Beach responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (561) 291-6004 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 06, 2024

Professional, knowledgeable CLEAN great customer service Service area very efficient Friendly clean excellent service LOVE dealership More

by lynn.feuerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager ken
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Feb 09, 2024 -

Lexus of Palm Beach responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

February 03, 2024

Rick was very helpful & secured me a rental for my repairs Very thankful Dealership is very clean and everyone is very kind More

by Smsrhodes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Feb 06, 2024 -

Lexus of Palm Beach responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2024

Professional, quality service. Warm and welcoming. Makes you feel right at home where everybody’s family! More

by najamellodies4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico
Report | Print
Feb 03, 2024 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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