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Lexus of Pembroke Pines
Pembroke Pines, FL
17,748 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,748 reviews
Verified Customer
November 16, 2025
It’s frustrating when you’re waiting for an hour and a half to find out the adapter is defective. I noticed the car was ready when I got the text, so I asked what was done. They had to speak with the serv half to find out the adapter is defective. I noticed the car was ready when I got the text, so I asked what was done. They had to speak with the service manager 45 minutes later, i spoke with Osiris. She explained that they only order one adapter per week, and I had two in front of me waiting for adapters. I asked if I could schedule an appointment within three weeks to get a loaner because I didn’t want to go through this again. She said she couldn’t schedule an appointment until the adapter arrives, but if I couldn’t do it, she could deliver it to my house. I’m wondering why this wasn’t offered from the start? Very poor customer service! More
by MSMLOPEZ
Employees Worked With
Osiris
November 16, 2025
This is a real dealership, super easy and very good service. I will definitely recommend it service. I will definitely recommend it More
by samanthalicea
Employees Worked With
November 16, 2025
The purchase of my new ES350 went completely smoothly, Sammy is terrific. He went to bat for me and I received a veery favorable deal. Sammy is terrific. He went to bat for me and I received a veery favorable deal. More
by LWEISSMD
Employees Worked With
November 15, 2025
Excellent service , Service agent Jose Amaro was amassing very helpful knowledgeable a valuable Asset to Pembroke Pines Lexus very helpful knowledgeable a valuable Asset to Pembroke Pines Lexus More
by ldlay
Employees Worked With
November 15, 2025
Excellent service and organized with all the necessary paperwork. The sales person provided great service. paperwork. The sales person provided great service. More
by galarzf
Employees Worked With
November 15, 2025
As ever, I had a great experience with Lexus of Pembroke Pines. Jeremy Rivera provided an excellent customer service. Pines. Jeremy Rivera provided an excellent customer service. More
by JulioTorres-bcbag
Employees Worked With
November 15, 2025
The customer service department is excellent and the Financial Advisor explains to me all programs plans for leases very clear. Financial Advisor explains to me all programs plans for leases very clear. More
by meckgarcia14
Employees Worked With
November 15, 2025
The overall experience was very good, we did have to wait quite a long time for someone in finance to be available to do our paperwork. Sammy was great and took good care of us without any pressure.. quite a long time for someone in finance to be available to do our paperwork. Sammy was great and took good care of us without any pressure.. More
by SadieH
November 15, 2025
It is a pleasant experience having my car serviced . Tony Marquez ,the man that coordinates my service is so patient and answers all my questions and makes me feel welcome. The young man that drove my ca Tony Marquez ,the man that coordinates my service is so patient and answers all my questions and makes me feel welcome. The young man that drove my car out of service went out of his way as well ..I’m truly sorry I did not catch his name More
by LSARNELL
Employees Worked With
Tony Marquez
