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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
17,749 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,749 reviews

November 09, 2022

We've been a loyal customer for over a decade. Sammy and the staff are honest and always do their best to assist our lexus family of cars. More

by ezim
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Lexus of Pembroke Pines responded

Thank you so much for being a valued customer of ours—it means a lot. We are so glad that Sammy and the Lexus of Pembroke Pines team have provided 5-star service over the years.

November 09, 2022

Everything was simple and easy when buying a car, because these dealers are professionals! Everything was well organized!! Well done!! The best! More

by margoko003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for this positive feedback! At Lexus of Pembroke Pines, we strive to make the car-purchasing process stress-free and top-quality. It is great to hear about your experience with us. We are here to help with any of your Lexus needs!

November 09, 2022

Great service by all staff in all dept. Very diligent and supportive of the needs of the customer More

by HILARIO.ITRIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
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Nov 09, 2022 -

Lexus of Pembroke Pines responded

This is exactly the kind of feedback we work hard for at Lexus of Pembroke Pines! It's our pleasure to offer our customers attentive assistance. Please let us know if there's anything else we can do for you!

November 08, 2022

Great service as always . Fast and secure and really love the Pembroke Pines office people . More

by LDEARMAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines, we appreciate your positive feedback! It is always great to hear how quick and easy our customer's experiences with us are. We’re happy to hear that our team was able to demonstrate our commitment to great service. We hope to see you again down the road!

November 08, 2022

jose is the best very helpful and kindly. great service and professional. thank you for all you do . More

by carymonzon8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
jose
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Nov 08, 2022 -

Lexus of Pembroke Pines responded

Thanks so much for this supportive feedback! We will be sure to pass your kind words along to Jose and the rest of our team.

November 07, 2022

We live in Boca Raton,we drove to Lexus of Penbroke Pines because of such excellent service. Thank you for all you do. More

by FMERLOT29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Lexus of Pembroke Pines responded

Thank you for choosing us and making the trip! The team at Lexus of Pembroke Pines is happy to work with you.

November 07, 2022

Excellent service done in a timely and professional way. Was in constant contact with the status of the work More

by james.bacon11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Perdomo
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Nov 08, 2022 -

Lexus of Pembroke Pines responded

Thank you for the 5 stars, James! At Lexus of Pembroke Pines, we aim to provide professional and efficient service to all of our customers, so we are glad that you had a positive experience working with us.

November 07, 2022

Jose was great and super helpful as always with making my service visit smooth. -BH More

by BHOLLY721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Luis Amaro
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Nov 07, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that Jose delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

November 07, 2022

Unprofessional and friendly service. Providing incorrect information to customers incomplete service & request. Hard to communicate. More

by pkohli64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
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Nov 10, 2022 -

Lexus of Pembroke Pines responded

It's disappointing to see your low rating, as we expect more for our customers. I am very sorry if our team was difficult to communicate with and for any mix-ups that occurred here. I would like to further address your concerns and see what I can do to make this right. Please reach out when you can. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

November 07, 2022

Julia is exceptional sales associate and did outstanding job in selling me my 2023 Lexus NX. She went above and beyond, professional and warm personality. Great experience on car buying process. I will defi More

by SUPPORT17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Zabrian
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Nov 08, 2022 -

Lexus of Pembroke Pines responded

Congratulations on your new 2023 Lexus NX! Thank you for coming to Lexus of Pembroke Pines and for stopping by to share your experience with Julia. Safe travels ahead!

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