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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,357 Reviews

8,357 Reviews of Lexus of Pembroke Pines - Service Center

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July 21, 2025

Jeremy is always the best. And I’m always in and out the dealership with no issues. More

by Enya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

I’ve been a customer since 2014. From Ronnie Hector in Sales to Tony Marquez in Service, I have nothing but excellent reviews in terms of customer service, price, and quality. Keep u More

by Peperoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez for Employee of the Year
July 20, 2025

Jose is always the best! Thank you the whole TEAM for being attentive. You all make this experience a pleasure ! More

by KPC623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amado
July 19, 2025

As always, service was excellent. Jose Amaro is amazing to work with - a true professional, very attentive and ready to assist in any way he can. I always make my appointments with More

by JRLGELKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro, Service Consultant
July 19, 2025

This was my initial visit for service with my new Lexus. The staff demonstrated professionalism and guided me through each step of the process. My advisor, Francisco Bautista, greeted me warmly, listened at More

by Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
July 18, 2025

Tom stepped up with professionalism, set me up with the car that was suitable and practical for what I needed. Tom understood what was necessary for my transportation and was professional about working it More

by CHAD.ARBAUGH
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of Pembroke Pines responded

Thank you for recommending Tom and the team! We appreciate your business and we hope to see you again at Lexus of Pembroke Pines. Have a great day!

July 17, 2025

Jeremy is very professional. He explained the service needed and was very accurate. Always efficient. More

by c.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of Pembroke Pines responded

We are grateful for your business and recommendation of Jeremy! Thank you for choosing Lexus of Pembroke Pines and for highlighting him in your review.

July 17, 2025

Tony Marquez took care of me. It took a bit longer but he helped out and all worked out in the end. More

by kevcastle10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Jul 18, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that Tony took care of everything. Thanks for choosing Lexus of Pembroke Pines.

July 16, 2025

The dealership was very professional and their timing with the schedule was on point. The service representative at pick up was also very thorough and helpful. Great experience at the LEXUS Pembroke Pine More

by DENNISVIVANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Lexus of Pembroke Pines responded

Dennis, it is terrific to hear that our team took such great care of you! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. See you next time!

July 16, 2025

Jeff is a fantastic service advisor. Highly recommend him and makes a world of difference in experience. More

by KATHLEENPAI88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 16, 2025 -

Lexus of Pembroke Pines responded

Thank you for the great review, Kathleen! We appreciate your business and we will pass along your feedback to Jeff. See you next time at Lexus of Pembroke Pines!

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