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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,222 Reviews
Call Service Center (954) 443-2020

8,222 Reviews of Lexus of Pembroke Pines - Service Center

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April 22, 2025

First time coming to this location to get service and tony made it a great and smooth experience. Happy he will be my service advisor moving forward More

by LUISGUTIERREZJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony service
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Apr 22, 2025 -

Lexus of Pembroke Pines responded

Luis, we're delighted to hear that Tony made your first service visit a smooth experience at Lexus of Pembroke Pines. We look forward to serving you again in the future!

April 21, 2025

My favorite place excellent customer service service I’m a very satisfied customer for over 20 years More

by normaleyvarealtor12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 22, 2025 -

Lexus of Pembroke Pines responded

Thank you for being a loyal customer of Lexus of Pembroke Pines for over 20 years! We're delighted to hear that our excellent customer service keeps bringing you back. We look forward to serving you in the future!

April 21, 2025

I live in Homestead and don't mind the drive to Pembroke despite having one closer. They always take good care of me and I always feel welcome. I actually had a service maintenance plan and the closer deale More

by Dianne0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
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Apr 22, 2025 -

Lexus of Pembroke Pines responded

Dianne, we're delighted to hear that our team at Lexus of Pembroke Pines makes the drive worthwhile for you! Thank you for your loyalty and kind words about Gaetano, Alejandro, and Carlos. Safe travels on your visits!

April 21, 2025

Had a great service experience with Jose and the rest of the service department. Thank you, Lexus. More

by mcn_knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 22, 2025 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! It was so kind of you to share your experience working with Jose and the team.

April 21, 2025

Jose Amara is the GOAT. I appreciate a person with integrity and knows his way around people and how to treat others and Jose did just that. He is very welcoming and easy to More

by BSHANKS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amera
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Apr 21, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose made such a positive impression during your visit to Lexus of Pembroke Pines. It's great knowing he provided you with welcoming and personable service. Thank you for sharing this feedback!

April 21, 2025

Professional, courteous efficient Very busy for a Saturday, but everything went well. The service representative was very Professional More

by dinagarabedian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a smooth experience at Lexus of Pembroke Pines. Thank you for recognizing our team's professionalism and efficiency even on a busy Saturday!

April 20, 2025

I had a pleasant service experience. Jose is very professional and explained everything to me very clearly. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Amaro
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Apr 21, 2025 -

Lexus of Pembroke Pines responded

Christina, we're delighted to hear that Jose provided you with a clear and professional service experience at Lexus of Pembroke Pines. Thank you for sharing your feedback!

April 20, 2025

Very helpful, Jeremy took care of of me right away and kept me updated on what was going on with my car More

by Rachel Ramcharan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lexus of Pembroke Pines responded

Rachel, we're delighted to hear that Jeremy provided you with prompt and attentive service at Lexus of Pembroke Pines. Thank you for sharing your experience!

April 20, 2025

Technicians performed the service fast as usual and car was given back clean and shiny More

by ILBI71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Lexus of Pembroke Pines responded

Thanks for sharing this praise for our team at Lexus of Pembroke Pines! We're glad to hear we could deliver your car back clean and shiny. Safe travels!

April 19, 2025

Jorge acosta and Ms Parra was so amazing working with them!!!the team made my purchase so smooth and easy very happy More

by JORGIE1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lexus of Pembroke Pines responded

Jorgie, we're delighted to hear that Jorge Acosta and Ms. Parra made your experience smooth at Lexus of Pembroke Pines! Enjoy your new purchase!

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