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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,224 Reviews
Call Service Center (954) 443-2020

8,224 Reviews of Lexus of Pembroke Pines - Service Center

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June 08, 2025

Great service. Fast, convenient, professional. Waiting area is very clean. Free WiFi. Car has been washed and cleaned inside and out. Best place to service you Lexu More

by 1961md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jun 10, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Lexus of Pembroke Pines! We're delighted to hear that our team provided fast and professional service, and we're glad you enjoyed the clean waiting area. We look forward to seeing you again for future services!

June 08, 2025

Informative and professional I had a good experience with my customer representative he was nice More

by vmarevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jun 10, 2025 -

Lexus of Pembroke Pines responded

Thanks so much for the review. We look forward to your next visit to Lexus of Pembroke Pines!

June 08, 2025

Quick and efficient. Tony was great.. would always recommend if can be like this consistently More

by ALNOVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony marquez
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Jun 10, 2025 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines and recommending Tony! We appreciate your support!

June 06, 2025

First time at this dealership to have my car service. Service was not as I expected. More

by GLARA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zulimar Parra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Torres
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June 06, 2025

Thank you excellent service advisor. the down fall the guy who wash vehicle left my brand new vehicle smelling like weed toke a whole week for smell to come out. Sorry to say it’s was nas More

by RANDYFRS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keven
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June 06, 2025

My service experiences are always terrific thanks to my service advisor Jose Amaro. He has been my advisor for many years and I would never go anywhere else for service. He is the absolute best guy!!!! More

by rbergld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amara Service advisor
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Jun 09, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose has consistently provided you with exceptional service at Lexus of Pembroke Pines. Thank you for your loyalty and kind words!

June 06, 2025

The service was quick and the process was smooth. The advisor was friendly and answered all my questions. More

by cysern88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Breitbord
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Jun 09, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a smooth and efficient experience with our team at Lexus of Pembroke Pines. Thanks for sharing your feedback!

June 06, 2025

I appreciated the honorable service I received on Wednesday reference to my brakes on my 350 ES. More

by JOGPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jun 09, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that our team provided excellent service for your 350 ES! Thanks for choosing Lexus of Pembroke Pines.

June 05, 2025

I have purchased multiple cars from Otany and I have referred him clients like Maytee and Harriett that also keep coming back. He’s dependable and makes me feel like family. More

by JOYCELOPEZ
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Lexus of Pembroke Pines responded

Joyce, it's wonderful to hear that Otany has consistently provided you with such dependable service at Lexus of Pembroke Pines. We truly appreciate your referrals and are thrilled to have you as part of our family!

June 04, 2025

The service check in with Jeremy was prompt. He was courteous, as usual and kept me updated on the progress. More

by HDJAY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're glad to hear that Jeremy provided prompt and courteous service during your visit. We appreciate the feedback and look forward to serving you again in the future!

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