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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,182 Reviews

8,182 Reviews of Lexus of Pembroke Pines - Service Center

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April 04, 2025

Service advisor Afraz Hosein did an excellent job. He answered all my questions. We are very happy with our new car. More

by EUGENEWISEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Afraz Hosein
Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Afraz provided excellent service and answered all your questions at Lexus of Pembroke Pines, Eugene. Enjoy your new car, and thank you for sharing this positive feedback!

April 04, 2025

1. Professionalism 2. Service 3. Quality 4. Politen ess 5. Speed 6. Competence 7. Comfort 8. Responsibility 9. Friendliness 10. Expertise 11. Reliability 12. Ambiance 13. Attention 1 More

by Aliaksei Klimovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 07, 2025 -

Lexus of Pembroke Pines responded

Aliaksei, we're delighted to see your comprehensive list of positive attributes for Lexus of Pembroke Pines! Thank you for recommending us and highlighting the qualities that make our service stand out. We look forward to welcoming you back in the future!

April 04, 2025

Excelente Service. Very happy with the customer Service. Very fast and efficient. Couldnt ask for anything better More

by tonyrozon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had such a positive experience with our team at Lexus of Pembroke Pines. Thank you for your kind words and support!

April 03, 2025

The best service adviser is Melissa Ho. She tells you very thing that is need for your service and explains when and how long it will take. More

by TARTACKDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Apr 04, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Melissa Ho provided such informative and efficient service at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

April 03, 2025

Jose was great, very detailed in his explanation, knowledgeable, and he definitely did everything for me to have a great experience and resolve my issues. Thank you! More

by mariepv88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 04, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose provided such a detailed and knowledgeable experience at Lexus of Pembroke Pines! Thank you for sharing your positive feedback, and we're here if you need anything else.

April 03, 2025

I would like to acknowledge the superb service I received from Jose Amaro - Service Manager. I purchase my TX350 in March of 2024 and I took my car for my regular oil change in March 2025. While there, I als More

by ed.dasilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 04, 2025 -

Lexus of Pembroke Pines responded

Ed, we're delighted to hear that Jose turned your experience around at Lexus of Pembroke Pines. It's great knowing he went above and beyond to assist with your key and recall issues. We appreciate you sharing this feedback!

April 02, 2025

Excellent customer and technical service. I’ve been going to Lexus of Pembroke since 2014. I wouldn’t go anywhere else. More

by Peperoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hosein
Apr 02, 2025 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Lexus of Pembroke Pines! We're delighted to know you've had such positive experiences with our team since 2014. Looking forward to serving you in the future!

April 02, 2025

I brought the car in A/C working fine, but when I left the A/C not working. I tried to talk to that advisor, first he told me to go back and he will check for me. I bust u-turn to go back, approaching th More

by THOHA1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Jose Camara and Jeff Hernandez helped me. It was injector issue which triggered ICS malfunction. More

by bflabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Camara
Apr 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review and sharing your experience with Jose an Jeff.

April 01, 2025

I am very pleased with the Service provided. Mrs Amaro as a service advisor has been always kind, competent and helpful. More

by MAJASK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 01, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Mrs. Amaro provided such excellent service at Lexus of Pembroke Pines! Thank you for sharing your positive experience with us, and we look forward to assisting you again in the future.

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