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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,186 Reviews
Call Service Center (954) 443-2020

8,186 Reviews of Lexus of Pembroke Pines - Service Center

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April 02, 2025

Excellent customer and technical service. I’ve been going to Lexus of Pembroke since 2014. I wouldn’t go anywhere else. More

by Peperoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hosein
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Apr 02, 2025 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Lexus of Pembroke Pines! We're delighted to know you've had such positive experiences with our team since 2014. Looking forward to serving you in the future!

April 02, 2025

I brought the car in A/C working fine, but when I left the A/C not working. I tried to talk to that advisor, first he told me to go back and he will check for me. I bust u-turn to go back, approaching th More

by THOHA1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2025

Jose Camara and Jeff Hernandez helped me. It was injector issue which triggered ICS malfunction. More

by bflabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Camara
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Apr 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review and sharing your experience with Jose an Jeff.

April 01, 2025

Tony was very helpful. He made sure I was updated with my service and made sure everything went smoothly. More

by SHAKIRA.TJONES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Apr 02, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided such helpful service at Lexus of Pembroke Pines. Keeping you informed and ensuring a smooth experience is what we strive for. Thanks for sharing your feedback!

April 01, 2025

I am very pleased with the Service provided. Mrs Amaro as a service advisor has been always kind, competent and helpful. More

by MAJASK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Mrs. Amaro provided such excellent service at Lexus of Pembroke Pines! Thank you for sharing your positive experience with us, and we look forward to assisting you again in the future.

April 01, 2025

Easy scheduling, friendly customer service rep fast servicing makes it easy for me to wait on my car More

by soopy2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Apr 01, 2025 -

Lexus of Pembroke Pines responded

We are thrilled to see your positive review! The Lexus of Pembroke Pines team looks forward to your next visit with us. Take care!

March 31, 2025

Jeffrey Hernandez always fies a great job getting me in and taking care of all problems. More

by JJG7081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you for recognizing Jeffrey's services.

March 31, 2025

Very professional and on time. Answered all questions. I would highly recommend this dealership for service More

by ericstepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose service department
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

Eric, thank you for recommending Lexus of Pembroke Pines! We're glad to hear our team provided professional and timely service. We appreciate your support!

March 31, 2025

Melissa Ho was the best service advisor I’ve had for any car I’ve owned. She’s responsive, very well informed and knowledgeable. More

by anthony.mercado721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

Anthony, we're delighted to hear that Melissa provided you with such exceptional service at Lexus of Pembroke Pines. Thanks for sharing your experience!

March 30, 2025

Jeremy was a pleasure to work with. The service was fast and excellent.l would come back again More

by mcguire_ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Lexus of Pembroke Pines responded

Ed, thank you for stopping by to leave Lexus of Pembroke Pines a wonderful review of Jeremy!

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