Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,189 Reviews
Call Service Center (954) 443-2020

8,189 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
March 31, 2025

Jeffrey Hernandez always fies a great job getting me in and taking care of all problems. More

by JJG7081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Report | Print
Apr 01, 2025 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you for recognizing Jeffrey's services.

March 31, 2025

Very professional and on time. Answered all questions. I would highly recommend this dealership for service More

by ericstepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose service department
Report | Print
Apr 01, 2025 -

Lexus of Pembroke Pines responded

Eric, thank you for recommending Lexus of Pembroke Pines! We're glad to hear our team provided professional and timely service. We appreciate your support!

March 31, 2025

Melissa Ho was the best service advisor I’ve had for any car I’ve owned. She’s responsive, very well informed and knowledgeable. More

by anthony.mercado721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Report | Print
Apr 01, 2025 -

Lexus of Pembroke Pines responded

Anthony, we're delighted to hear that Melissa provided you with such exceptional service at Lexus of Pembroke Pines. Thanks for sharing your experience!

March 30, 2025

Jeremy was a pleasure to work with. The service was fast and excellent.l would come back again More

by mcguire_ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Lexus of Pembroke Pines responded

Ed, thank you for stopping by to leave Lexus of Pembroke Pines a wonderful review of Jeremy!

March 30, 2025

Francisco was very patient and resourceful with my issue. It was a shame that I had to be two more hours waiting at the lounge, but in this second trip issue was resolved satisfactory. More

by BORIKEN_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
Report | Print
Apr 01, 2025 -

Lexus of Pembroke Pines responded

We're glad to hear that Francisco was able to assist you effectively at Lexus of Pembroke Pines. We apologize for the wait, but we're pleased your issue was resolved satisfactorily on this visit. Thank you for sharing your experience!

March 30, 2025

My service advisor, Jeff, is always knowledgeable and helpful. My RX350 has almost 300,000 miles thanks to the excellent service at Lexus of Pembroke Pines. More

by davidmlong1981
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Report | Print
Apr 01, 2025 -

Lexus of Pembroke Pines responded

David, it's fantastic to hear that Jeff and the team at Lexus of Pembroke Pines have been instrumental in keeping your RX350 running smoothly for so long. We appreciate your loyalty and look forward to continuing our service!

March 29, 2025

Similar to previous ones, this visit was easy to schedule, all service members were professional and helpful providing an overall excellent experience. More

by Vreidmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team provided a professional and helpful service. We look forward to serving you again in the future!

March 29, 2025

My service advisor was very attentive to my specific service needs. He was patient enough to take his time to listen. More

by brendacmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Mar 31, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that your service advisor at Lexus of Pembroke Pines provided attentive and patient assistance. Thank you for sharing your positive experience with us!

March 29, 2025

Andre was very professional and friendly. He is always trying and upfront with his customers and makes you feel comfortable. More

by MAXINEWILSONBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Report | Print
Mar 31, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Andre provided a professional and friendly experience at Lexus of Pembroke Pines. It's great to know he made you feel comfortable during your visit. Thank you for sharing!

March 28, 2025

Always has a very good service and don’t wait to long for service My advisor Kevin Chin is very helpful More

by AURISTELA.RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chin
Report | Print
Mar 28, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Kevin Chin provided you with excellent service at Lexus of Pembroke Pines! Thank you for your feedback, and we look forward to serving you again in the future.

1
...
21
22
23
...
819