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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,276 Reviews
Call Service Center (954) 443-2020

8,276 Reviews of Lexus of Pembroke Pines - Service Center

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April 06, 2025

Fast service, great waiting area, friendly staff. My service advisor Tony answer all my questions and kept me informed the whole time. More

by PAVELVALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

Pavel, we're delighted to hear that Tony and the team at Lexus of Pembroke Pines provided you with fast service and a comfortable experience. Thank you for sharing your feedback!

April 05, 2025

Lexus Pembroke Pines dealer and my advisor have always made me feel comfortable and treated me as a valid customer More

by CAREERWOMEN58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you feel comfortable and valued at Lexus of Pembroke Pines. Our team is committed to providing exceptional service, and we appreciate your feedback!

April 05, 2025

The hospitality and professionalism is awesome. Problem with my vehicle was fixed quickly. Communication is excellent. More

by ravaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a positive experience with the team at Lexus of Pembroke Pines! It's great to know our hospitality, professionalism, and communication met your expectations. Thank you for sharing this feedback!

April 05, 2025

Good service, professional service representative always willing to walk the extra mile to achieve customer satisfaction. More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

Ivan, we're delighted to hear that our team at Lexus of Pembroke Pines provided you with excellent service. Thank you for your kind words and support!

April 04, 2025

Service advisor Afraz Hosein did an excellent job. He answered all my questions. We are very happy with our new car. More

by EUGENEWISEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Afraz Hosein
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Afraz provided excellent service and answered all your questions at Lexus of Pembroke Pines, Eugene. Enjoy your new car, and thank you for sharing this positive feedback!

April 04, 2025

Excelente Service. Very happy with the customer Service. Very fast and efficient. Couldnt ask for anything better More

by tonyrozon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had such a positive experience with our team at Lexus of Pembroke Pines. Thank you for your kind words and support!

April 04, 2025

1. Professionalism 2. Service 3. Quality 4. Politen ess 5. Speed 6. Competence 7. Comfort 8. Responsibility 9. Friendliness 10. Expertise 11. Reliability 12. Ambiance 13. Attention 1 More

by Aliaksei Klimovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

Aliaksei, we're delighted to see your comprehensive list of positive attributes for Lexus of Pembroke Pines! Thank you for recommending us and highlighting the qualities that make our service stand out. We look forward to welcoming you back in the future!

April 04, 2025

My service advisor (Afraz) was very friendly and efficient. Much appreciated! (John Steigle will always be appreciated and missed!) More

by 82NIECY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marven St Jean (sales department). Excellent!
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Afraz provided you with friendly and efficient service at Lexus of Pembroke Pines. Your appreciation means a lot, and we'll be sure to pass along your kind words!

April 04, 2025

As always, the visit to Lexus of Pembroke Pines was pleasant and the staff was the truly professional and provided top notch customer service. From the GM to the Service Manager & Service Associate, i More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team, including Tony, provided top-notch service and made your visit enjoyable. We appreciate the kind words and look forward to serving you again in the future!

April 04, 2025

Prompt and efficient with an explanation of work to be done and completed on time More

by RMTROYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 07, 2025 -

Lexus of Pembroke Pines responded

We love to see great reviews. Thank you from all of us at Lexus of Pembroke Pines!

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