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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,281 Reviews
Call Service Center (954) 443-2020

8,281 Reviews of Lexus of Pembroke Pines - Service Center

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March 21, 2025

Very professional ,very kind person, he gave me updates on the service , good customer service, More

by MYRLENEJOSEPH13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

Thanks for the kind words for our Lexus of Pembroke Pines team. We are here to help with any future service needs!

March 21, 2025

All the people I encountered at the Lexus collision center, both in person and by text, were professional and courteous. They provided excellent communication regarding my vehicle repairs. More

by BPERRY76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephany
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines provided you with professional and courteous service. Thank you for highlighting the excellent communication regarding your vehicle repairs!

March 21, 2025

The people seem to care about you. They are always pleasant and helpful. I have a great experience every time I go in for the past 25 years! More

by gemgirl
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

Thank you for being a loyal customer of Lexus of Pembroke Pines for the past 25 years! We're delighted to hear that our team consistently provides pleasant and helpful service. We look forward to continuing this tradition with your future visits!

March 21, 2025

Excellent convenient dealership. Well organized & friendly staff. Knowledgeable & forthcoming about any customer concerns. Followup effort to answer all questions. More

by BLUESKYNEARBY
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team was organized, friendly, and attentive to your needs. We appreciate the feedback and look forward to assisting you in the future!

March 21, 2025

Mike was awesome and the dealership was very helpful. I was out in 2 hours. More

by Jspada58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Llorens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Lexus of Pembroke Pines responded

Mike, thank you for leaving Lexus of Pembroke Pines a five-star review! We always strive to be efficient.

March 19, 2025

My experience with this dealership is always professional. From the time I pull in until I leave. From the service provider (Jose) to the ladies at checkout.. I would absolutely recommend this d More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
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Mar 20, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team, from Jose to the checkout staff, provided professional service. We appreciate your recommendation and look forward to serving you again in the future!

March 19, 2025

Great experience, Good communication, trustworthy work. Service is always straight forward no pushy add ons. More

by hendriethj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (service)
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Mar 20, 2025 -

Lexus of Pembroke Pines responded

Hendrie, we're delighted to hear about your positive experience with us at Lexus of Pembroke Pines! Thank you for highlighting our straightforward service and communication. We look forward to serving you in the future!

March 17, 2025

Service is always on Point. Treat you like family and the price is reasonable and til the point. More

by mark.turrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Lexus of Pembroke Pines responded

We appreciate your business and your review! Thanks from the Lexus of Pembroke Pines Team!

March 17, 2025

The service advisor(Andre) was knowledgeable kind and patient. Unlike the other Lexus dealership I took my car too. More

by AMOCAT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre R
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Mar 17, 2025 -

Lexus of Pembroke Pines responded

We're pleased to hear that Andre provided you with a positive experience at Lexus of Pembroke Pines. It's great knowing our team stood out in delivering exceptional service. Thank you for choosing us!

March 17, 2025

Lexus Of Pembroke Pines is very convenient and always provides excellent service. I’m very happy in giving them my business. More

by GHYATT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
Report | Print
Mar 18, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you find Lexus of Pembroke Pines convenient and are pleased with our service. Thank you for choosing us, we look forward to serving you again!

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