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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,281 Reviews
Call Service Center (954) 443-2020

8,281 Reviews of Lexus of Pembroke Pines - Service Center

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March 16, 2025

Excellent service, friendly and courteous at all times. I was kept informed at all times. More

by mariuska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Lexus of Pembroke Pines responded

Thanks for the great review of Lexus of Pembroke Pines, Mariuska!

March 16, 2025

Andre Rust and the entire LPP service team makes a customer feel very special from the time you drive in to drop your car off until you leave . Great job by everyone More

by golson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust , Jose Camara
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Mar 17, 2025 -

Lexus of Pembroke Pines responded

Golson, we're delighted to hear that Andre Rust and the Lexus of Pembroke Pines team made your visit special. Thank you for sharing this wonderful feedback!

March 16, 2025

Jose is always amazing! He provides a reliable comfortable service environment each and every time. I’m beyond satisfied. More

by GROVEGIRL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 17, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose consistently provides a reliable and comfortable service experience at Lexus of Pembroke Pines. Thank you for sharing your satisfaction with us!

March 15, 2025

Everything was great. Staff are nice, ill always go there and I’m happy . thank you More

by MONIRTRAVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron and john
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Mar 17, 2025 -

Lexus of Pembroke Pines responded

Thank you for being an awesome Lexus of Pembroke Pines customer! We look forward to assisting you next time!

March 15, 2025

Andre and the entire service team , from signing me in to regular updates and the delivery of my CLEAN car are the best ever. More

by golson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust , Jose Camara
Report | Print
Mar 17, 2025 -

Lexus of Pembroke Pines responded

Golson, we're delighted to hear that Andre and the team at Lexus of Pembroke Pines provided you with top-notch service. Thanks for sharing your experience!

March 15, 2025

Excellent and professional service - while always treating the customer well. Well executed Loaner and return More

by marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Monivis
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Mar 16, 2025 -

Lexus of Pembroke Pines responded

Marty, thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of Pembroke Pines provided excellent service and made your experience smooth. We appreciate your support!

March 15, 2025

He always provide awesome service and keeps me informed on the status of my vehicle and services performed thereon. More

by g.bouie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of Pembroke Pines consistently provides awesome service and keeps you well-informed. We appreciate your support!

March 14, 2025

Fasts and easy , excellent customer service. . The advertiser is great. But I never denied fix my tire , the shop forgot to charge the battery of my LEXUS KEY FOB (I replaced it with my money) More

by blanki0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2025

Customer Service was really good . Excellent! From both advisors who help me Kodos to Kevin and Jeff. Thanks so much. More

by R856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Jeff. Service advisors.
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Mar 14, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Kevin and Jeff provided excellent customer service during your visit to Lexus of Pembroke Pines. Thank you for sharing your experience with us!

March 13, 2025

Tony is wonderful to work with and provided excellent customer service. Timely attention and explanation of needed service. More

by cralvara01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Report | Print
Mar 14, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided excellent customer service and timely attention at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

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