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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,287 Reviews

8,287 Reviews of Lexus of Pembroke Pines - Service Center

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March 13, 2025

Lexus of Pembroke Pines has a nice selection of vehicles, and the showroom is well-maintained. The sales team is professional and knowledgeable, and I had a generally positive experience when looking at cars More

by SALES@MOZZAFIATOLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're glad to hear that Jorge and Jose provided friendly assistance, and we hope you enjoyed exploring our showroom. If there's anything else we can do for you, feel free to reach out!

March 12, 2025

I was very pleased with the customer service provided by Jeremy. He took the time to answer all my questions without hesitating. I look forward to seeing him with my next service appointment. More

by mmcfarlane618
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided excellent customer service at Lexus of Pembroke Pines! It's great knowing all your questions were answered, and we look forward to welcoming you back for your next appointment.

March 12, 2025

Excelent attention . My First experience in this place .I’m back to my need Service . ☺️☺️☺️ More

by alinita35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Mar 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines!

March 12, 2025

My experience is always excellent, professional and very kind. Jose Amaro is very helpful and . knowledgeable. More

by LCD017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Amaro
Mar 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose consistently provides you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your positive experience!

March 11, 2025

My breaks on my Lexus were making a squawking noise when I applied them. I told my service adviser Afran who immediately called the head Service Tech Eddy Santos who took care of the issue and addressed my More

by urbano.dieppa50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Mar 11, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Afran and Eddy provided great service at Lexus of Pembroke Pines by addressing your concerns with the brakes. Thank you for sharing your experience, and we're here if you need anything else!

March 11, 2025

Afraz Hosein is a great service advisor. He makes each experience I have delightful with timely vehicle updates and he provides wonderful service with a smile. More

by clisena17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hosein
Mar 11, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Afraz is making your visits enjoyable at Lexus of Pembroke Pines. Thank you for sharing this positive feedback!

March 11, 2025

Thankful to Alejandro and happy with the Lexus The car of my dreams . very kind More

by Martica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El señor Alejandro
Mar 12, 2025 -

Lexus of Pembroke Pines responded

Thank you Martica, for leaving Alejandro and Lexus of Pembroke Pines a five-star review! We are so pleased to hear you found the car of your dreams. Congrats!

March 10, 2025

This feedback is directed toward the service department, not the sales team. It’s crucial to emphasize the need for a better system and significant improvement in customer service. Honestly, if it weren’t f More

by GROBERSON2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gemma Urbina
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Great service and service adviser. Will return for next service visit as always and ongoing. Thanks More

by METK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Mar 10, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a great experience with our service advisor at Lexus of Pembroke Pines! We look forward to welcoming you back for your next visit. Thanks for choosing us!

March 09, 2025

I really like the great Service the provide to the customers, wonderful team and Jeremy is very friendly so keep like this. More

by lousder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of Pembroke Pines responded

Thank you for the positive feedback! We're delighted to hear that Jeremy and our team at Lexus of Pembroke Pines provided great service. We appreciate your support and look forward to serving you again in the future!

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