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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,294 Reviews

8,294 Reviews of Lexus of Pembroke Pines - Service Center

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February 28, 2025

Exceptional customer service. Went above and beyond to satisfy customer needs. Highly recommend for your Lexus service.. More

by AOV5818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lexus of Pembroke Pines responded

Thank you for recommending Lexus of Pembroke Pines! We're delighted to hear that our team provided exceptional service and exceeded your expectations. We look forward to serving you again in the future!

February 28, 2025

Always great to work with Jeremy and his team/staff at Lexus of Pembroke Pines! More

by GRHOMES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines! We are thrilled to hear Jeremy and the team always deliver a 5-star experience. See you next time!

February 28, 2025

Great service and the waiting facility is very good. My service provider Jeremy excellent always with service given and communication skills. Would recommend to my family and friends More

by diana010366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for recommending us! We're delighted to hear that Jeremy provided excellent service and communication at Lexus of Pembroke Pines. We look forward to welcoming your family and friends in the future!

February 26, 2025

Even though I was disappointed for not getting a loaner I was treated with respect and promptly helped More

by REYNALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hossein
Feb 26, 2025 -

Lexus of Pembroke Pines responded

Reynaldo, thank you for your understanding and patience. We're glad to hear that our team at Lexus of Pembroke Pines treated you with respect and provided prompt assistance. We appreciate your feedback!

February 26, 2025

Quick service . . Thanks Jeff for getting me in and out fast. I really appreciate your attention to details More

by RUDYRAMOSSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 27, 2025 -

Lexus of Pembroke Pines responded

Hi Rudy. We're delighted to hear that Jeff provided you with quick and attentive service at Lexus of Pembroke Pines. Thank you for sharing your experience, and we look forward to serving you again!

February 26, 2025

First car maintenance service. Upon arrival the valet team were very professional and communicated instructions well. Met with my advisor following a previously phone conversat More

by debrabre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin - Valet manager
Feb 26, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your first service experience with us at Lexus of Pembroke Pines! We're delighted to hear that Jeremy and our valet team provided professional and efficient service. We look forward to serving you again in the future!

February 25, 2025

simply amazing service i never have any complaints i’m always in and out with ease More

by ELEVENSIXTEEN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Lexus of Pembroke Pines responded

We are grateful to have earned your loyal business here at Lexus of Pembroke Pines. Thanks for your support!

February 25, 2025

Thanks Jeremy. You’re my number one adviser. I appreciate everything you’ve done for me. More

by MYRBENISTE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Lexus of Pembroke Pines responded

It makes our day to see these kind words about Jeremy! Thank you so much for all your support of Lexus of Pembroke Pines.

February 25, 2025

Afraz is my Service Rep. and he gets the job done. No drama! My car had a recall and he got my car in and out. It was much appreciated! More

by REENA MARAGH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz
Feb 25, 2025 -

Lexus of Pembroke Pines responded

Reena, we're delighted to hear that Afraz provided you with efficient and drama-free service at Lexus of Pembroke Pines. Thank you for sharing your experience!

February 25, 2025

They were on time for the appointment and pickup. Was a 1 year service appointment. More

by DENISEBUDDYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro - 5 stars
Feb 26, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that the Lexus of Pembroke Pines team provided efficient service. Thanks for working with us!

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