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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,294 Reviews
Call Service Center (954) 443-2020

8,294 Reviews of Lexus of Pembroke Pines - Service Center

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February 23, 2025

Great Service by Afsar Hossain. He made sure that my car service was expedited. Thank you More

by nkabani2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afsar Hossain
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Feb 23, 2025 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are happy to see this wonderful feedback for Afsar! Thank you!

February 23, 2025

Had a great experience with Jeremy. He was very professional and was readily available to address any concerns I may have had. More

by BOSSLADY669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided you with a great experience at Lexus of Pembroke Pines. Thank you for sharing your feedback!

February 23, 2025

Excelente experiencia trabajar con Verónica. Es mi segunda compra con ella y siempre ha sido de grata experiencia. Espero seguir trabajando con ella en el futuro More

by MGFMARIAN
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Lexus of Pembroke Pines responded

Hola Marian! Nos contenta saber que Verónica ha brindado una experiencia excelente en Lexus of Pembroke Pines. Agradecemos su lealtad y esperamos seguir siendo parte de sus futuras compras. Gracias por compartir!

February 23, 2025

Dealing with Jose Amaro as my service adviser makes all my service needs so easy. very honest and straight shooter More

by CRGGAMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE AMARO
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Feb 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose made your service experience smooth and straightforward at Lexus of Pembroke Pines. Thank you for sharing this positive feedback!

February 23, 2025

Dealing with Jeremy Rivera as my service adviser makes all my service needs so easy. very honest and straight shooter, what he tells you is what's done. Jeremy is an asset to Lexus of Pembroke pines More

by METROAL01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy has made your service experience smooth and straightforward at Lexus of Pembroke Pines. Your feedback is greatly appreciated, and we'll be sure to share it with him!

February 23, 2025

The appointments take too long and no one ever calls you back to tell you when a part is in. You have to follow up every time. Very frustrating experience. I’ll drive further to a different dealer next time More

by LISATCASANOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department as a whole
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February 22, 2025

Excellent service and turn around time. Highly recommend for all service needs. Easy to make appointments More

by RAISANOVA2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dulce in sales
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Feb 24, 2025 -

Lexus of Pembroke Pines responded

Thank you for the glowing review! We're delighted to hear that our service and turnaround time met your expectations at Lexus of Pembroke Pines. We look forward to assisting with any future needs!

February 22, 2025

Jose amaro have always take good care of my service request. I’m always satisfied More

by kbprgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Feb 24, 2025 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines! We are glad that Jose took excellent care of your service needs.

February 22, 2025

Quick in and out service for scheduled oil change and diagnostic evaluation of my older vehicle. Peace of mind always using Lexus to service my beloved car. More

by Wendycantfil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Brietbord, 5 stars
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Feb 24, 2025 -

Lexus of Pembroke Pines responded

Wendy, we're delighted to hear that our team at Lexus of Pembroke Pines provided you with efficient service and peace of mind. Thank you for trusting us with your beloved vehicle!

February 21, 2025

Jeremy always does a phenomenal job when I take my car in for service. Excellent customer service. Keep me updated. More

by DNURSEMARCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Lexus of Pembroke Pines responded

Marcy, thank you for highlighting Jeremy's excellent service at Lexus of Pembroke Pines! We're delighted to know you're satisfied with your experience. See you next time!

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