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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,222 Reviews

8,222 Reviews of Lexus of Pembroke Pines - Service Center

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June 27, 2019

Exceptional Service I am amazed and satisfied with my experience after going to Lexus of Pembroke Pines. I felt really comfortable leaving my vehicle in their hands and t More

by Parchment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2019

Great service. Good communication. Trustworthy Happy to have Lexus Collision Center fixed my car. I feel confident that they did a great job. They made sure everything done right and lived up to th More

by Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2019

Scheduled service Excellent service!!! My change of tires were the right price. I appreciate the call made to me of the additional service needed! Very polite and respe More

by Caysido,anabelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2019

Great service My service advisor Jose Amaro Is very helpful , he always makes sure I leave the dealer satisfied . My car is always ready in a timely manner. More

by keylab01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
June 17, 2019

In and out in a reasonable amount of time Always good coffee. Everyone is so friendly including people you are not having any dealings with. Everyone ready to help in any way they can. Fa More

by Dave
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, now in service. Andre Rust. Great service writer
June 13, 2019

Great service Staff was courteous and professional. The facility was clean and ready to receive the customers. The loaner area staff was pleasant and was very respe More

by ALVASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
June 11, 2019

Great service Excellent customer service from Melissa Ho, she is a great asset to your company, thank you very much Melissa for provide me professional experiences More

by dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ho, Oliver Brown
June 09, 2019

30K Maintenance Melissa is the best - She knows my busy schedule makes it hard to get to the dealership as I’m on the east side of town, and travel to Boca and Aventu More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho & Alex Guervara
June 07, 2019

Brought car in for 25k service Was left alone for 4 hours. Was told only 1 1/2 hours to wait. No idea what took so long. Nobody seemed to care. Met with John claude to discuss new l More

by Lisa Whitworth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon-Claude Damion
June 03, 2019

The best service since I have been a member I have been treated like royalty by Lexus / Scott has always gone above and beyond. The definition of a luxury dealer, excellent service and treatmen More

by Jplummer77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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