Lexus of Pembroke Pines - Service Center

Great service Staff was courteous and professional. The facility was clean and ready to receive the customers. The loaner area staff was pleasant and was very respe Staff was courteous and professional. The facility was clean and ready to receive the customers. The loaner area staff was pleasant and was very respectful. More

Great service Excellent customer service from Melissa Ho, she is a great asset to your company, thank you very much Melissa for provide me professional experiences Excellent customer service from Melissa Ho, she is a great asset to your company, thank you very much Melissa for provide me professional experiences and keep up the great you done at the lexus dealership, you are second to none👍👍👍👍 More

30K Maintenance Melissa is the best - She knows my busy schedule makes it hard to get to the dealership as I’m on the east side of town, and travel to Boca and Aventu Melissa is the best - She knows my busy schedule makes it hard to get to the dealership as I’m on the east side of town, and travel to Boca and Aventura and Hallandale then Fort Lauderdale each day , so she arranged a loaner car for me to use while my car was being serviced . My current lease is up soon , so it was a great opportunity for me to try another vehicle ( she’s smart too ) ! I highly recommend Lexus and Melissa at this location ! More

Brought car in for 25k service Was left alone for 4 hours. Was told only 1 1/2 hours to wait. No idea what took so long. Nobody seemed to care. Met with John claude to discuss new l Was left alone for 4 hours. Was told only 1 1/2 hours to wait. No idea what took so long. Nobody seemed to care. Met with John claude to discuss new lease option. He was attentive but no response since I left. More

The best service since I have been a member I have been treated like royalty by Lexus / Scott has always gone above and beyond. The definition of a luxury dealer, excellent service and treatmen I have been treated like royalty by Lexus / Scott has always gone above and beyond. The definition of a luxury dealer, excellent service and treatment More

Survey The service I received was excellent and I would highly recommend to your location. I have recommended my daughter and my husband to this dealership b The service I received was excellent and I would highly recommend to your location. I have recommended my daughter and my husband to this dealership being they both are new Lexus owners. More

Service appt The car was washed, but was done poorly. The back of the SUV was still dirty. Beside that, everything was great. They picked up and dropped off my car The car was washed, but was done poorly. The back of the SUV was still dirty. Beside that, everything was great. They picked up and dropped off my car at my job. More

Awesome Always a friendly n patient staff..explains my options clearly...go above n beyond to help n ensure I'm happy..after leaving service my car works fine Always a friendly n patient staff..explains my options clearly...go above n beyond to help n ensure I'm happy..after leaving service my car works fine..very confident wen I drive far places.. More

Satisfaction I am satisfied with the service I receive every time iI visited the dealer for maintenance and with the great custumer. Service Offered. Including co I am satisfied with the service I receive every time iI visited the dealer for maintenance and with the great custumer. Service Offered. Including complimentary breakfast, More

Time spent exactly as promised Was told what services needed to be done & how long it would take. The timing was exactly as promised. Thank you Mellissa. Exit system & check out per Was told what services needed to be done & how long it would take. The timing was exactly as promised. Thank you Mellissa. Exit system & check out perfect More