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Lexus of Pleasanton
Pleasanton, CA
1,192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,192 reviews
October 27, 2025
The communication from the Sales Representative was excellent, and we were impressed with our service from start to finish. This was a pleasant five-star experience. Special thanks to William & Thomas excellent, and we were impressed with our service from start to finish. This was a pleasant five-star experience. Special thanks to William & Thomas, and the whole sales crew was fantastic! More
by jonofbark
Employees Worked With
William Wong, Thomas the Finance Guy
October 27, 2025
Title: Always a Great Experience with Jason and the Lexus of Pleasanton Team I recently brought my car in to have all four tires replaced, and once again Jason Portillo made the entire experience effortle of Pleasanton Team I recently brought my car in to have all four tires replaced, and once again Jason Portillo made the entire experience effortless. He’s always friendly, professional, and keeps me updated every step of the way. Jason arranged a loaner car so I could go about my day without any hassle, and everything was completed right on time. Whether it’s a service visit or a new car purchase, Lexus of Pleasanton has always treated me with care and respect. It’s that consistent personal touch and genuine customer service that keeps me coming back. Thank you, Jason, for always going above and beyond! More
by Wongkennan
Employees Worked With
Jason Portillo, John Clutter, Forrest Yee
October 26, 2025
The carbon experience is super smooth and pressure free. I feel a lot of comfort I’m working with sales and finance to get the car that I need in the package that I need. There’s a reason why I’ve gotten si I feel a lot of comfort I’m working with sales and finance to get the car that I need in the package that I need. There’s a reason why I’ve gotten six or seven cars from the dealership! More
by mrguev
Employees Worked With
Steve Cacela, Jeremey Halden, Chris King
October 24, 2025
It was a pleasure doing business at Lexus with Russell Berkowitz. He was easy to communicate with and made the process of leasing and then purchasing our NX 450h smooth and efficient. Berkowitz. He was easy to communicate with and made the process of leasing and then purchasing our NX 450h smooth and efficient. More
by pmlyoga
Employees Worked With
Russell Berkowitz
October 24, 2025
Very good service. Joseph Li, Service Consultant took very good care of us while we left our vehicle for servicing. He did a excellent job informing us of the progress Joseph Li, Service Consultant took very good care of us while we left our vehicle for servicing. He did a excellent job informing us of the progress while the auto was being serviced. More
by mdea1
Employees Worked With
Joseph Li
October 22, 2025
Dealership offers more competitive prices than another Lexus I went to in the East Bay. My salesperson Gavin Lam is very knowledgeable and helped address a lot of concerns to my mother and me in both Cant Lexus I went to in the East Bay. My salesperson Gavin Lam is very knowledgeable and helped address a lot of concerns to my mother and me in both Cantonese and English. Very friendly and very responsive to text. Got a 2026 Lexus RX 350h and love it so far. Definitely a dream car of mine. More
by Mei Z
Employees Worked With
Gavin Lam
October 20, 2025
Very positive experience. Dealership was very knowledgeable and helped discuss options and choices to get the right solution for us. William Wong (sales) and Michael Lorenzo ( Dealership was very knowledgeable and helped discuss options and choices to get the right solution for us. William Wong (sales) and Michael Lorenzo (finance) were fair and courteous. We look forward to working with this dealership after a bad experience with a different Mercedes dealership. Highly recommend. More
by Mbrettburns
Employees Worked With
William Wong and Michael Lorenzo
