Lexus of Pleasanton

We recently purchased a vehicle from Lexus, and working with Russel was by far the best car-buying experience we’ve ever had. From the moment we walked in, he made us feel welcome and valued. He was incred with Russel was by far the best car-buying experience we’ve ever had. From the moment we walked in, he made us feel welcome and valued. He was incredibly knowledgeable about the Lexus lineup, patiently answered all of our questions, and never once pressured us into making a decision. More

This was an amazing experience! totally recommend Russell! He was very warm, knowledgeable, and attentive to us, helped us get the best deal and we are just so happy with our car! totally recommend Russell! He was very warm, knowledgeable, and attentive to us, helped us get the best deal and we are just so happy with our car! More

What can I say about this dealership & staff? They are absolutely amazing! Another fantastic service at Lexus of Pleasanton! The people here go out of their way to ensure their customers are s They are absolutely amazing! Another fantastic service at Lexus of Pleasanton! The people here go out of their way to ensure their customers are satisfied and happy, namely Jeannette Pettit, a very warm and friendly person and my Service Advisor, who goes the extra mile to give more than 100% of her time, effort and vast array of experience and knowledge to provide excellent, exceptional quality service to her customers. Jim Burke, the Service Manager, is also a very warm and friendly person who always responds with a warm smile, an hello and a wave. He is a very approachable Manager who always takes the time to listen and comes up with a creative insight into problems and resolving issues. The atmosphere and exceptional quality of service is what makes me continually bring my Lexus back to Lexus of Pleasanton time after time because customer service and quality cannot be beat. More

Had a fantastic experience at the Lexus dealership with Joseph Minster. He was professional, honest, and made the whole process smooth and stress-free. I never felt pressured, and he truly listened to what Joseph Minster. He was professional, honest, and made the whole process smooth and stress-free. I never felt pressured, and he truly listened to what I wanted. Highly recommend both Joseph and the dealership! More

Have been a Lexus driver for many years, but the members at Pleasanton went out of their way to help with an aftermarket product, not sold by Lexus. The dealership was more than helpful in how to resolve th at Pleasanton went out of their way to help with an aftermarket product, not sold by Lexus. The dealership was more than helpful in how to resolve the issue. Thanks Joe More

Such a great team to work with. All very helpful. Bravo to Forrest, Joe, Cody, Nick, Jason, Jeanette, Ron, John, Denny, Ed, and Carlos who’s assisted me previously. All very helpful. Bravo to Forrest, Joe, Cody, Nick, Jason, Jeanette, Ron, John, Denny, Ed, and Carlos who’s assisted me previously. More

Amazing service. I worked with Gavin and Puru on a used car and were very courteous, patient, and accommodating. Very honest people with good work ethic, I would high I worked with Gavin and Puru on a used car and were very courteous, patient, and accommodating. Very honest people with good work ethic, I would highly recommend people to stop by and check out this dealership. The experience was amazing from end to end! More

Lexus of Pleasanton always takes care of my vehicle. Forrest Yee and Nick Wilson always do a fantastic job of keeping me informed, finding savings when they can and keeping my vehicle safe for myself an Forrest Yee and Nick Wilson always do a fantastic job of keeping me informed, finding savings when they can and keeping my vehicle safe for myself and my family. It was a very timely service too as I had my brakes replaced and the very next day someone cut me off on the freeway and if I didn't have those new brakes, I would not have avoided the collision. Thanks Lexus. More

I came in looking for a car for college. At Lexus of Pleasanton, I met Joe Minster and Micheal Diep who were amazing! They helped me find a car that matched my preferences and provided wonde At Lexus of Pleasanton, I met Joe Minster and Micheal Diep who were amazing! They helped me find a car that matched my preferences and provided wonderful service, sharing all the awesome features of my new car! I would recommended them to anyone looking for a reliable, luxurious car! More

My husband and I had a great experience at Lexus of Pleasanton. William Wong was excellent and answered any and all questions we had as we waited for our car to be delivered. Jeremy Halden explained a Pleasanton. William Wong was excellent and answered any and all questions we had as we waited for our car to be delivered. Jeremy Halden explained all financial aspects of the purchase clearly and candidly. I would encourage anyone considering a Lexus to use this dealership. More