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Lexus of Smithtown

St. James, NY

4.7
1,085 Reviews

700 Middle Country Road

St. James, NY

11780

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1,085 Reviews of Lexus of Smithtown

September 17, 2022

From Shaun to Denise to Gloriana all made my Lexus ( once again) experience a very good one. More

by jpjohnis
Recommend Dealer
Yes
Employees Worked With
Denise Plourde, Shawn Janusz
Sep 21, 2022 -

Lexus of Smithtown responded

Thank you for taking the time to share your 5-star experience. I am very happy to hear that our entire team was once again able to provide you such excellent assistance. Enjoy your new Lexus!

September 01, 2022

I recently picked up my new Lexus and I was treated with respect and kindness. Shaun was attentive by putting a big red bow on my car and taking my photo! Rob the tech guy also was great while explaining al More

by Karenjp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Janusz
Sep 05, 2022 -

Lexus of Smithtown responded

Thank you Karen for sharing your 5-star experience working with Shawn. I am happy to hear that he was able to provide you with such outstanding assistance during your most recent purchase!

September 01, 2022

I had an excellent experience working with Shawn J at Smithtown Lexus. Rob the tech wizard was great at explaining all the tech features of the vehicle upon pick up. Highly recommend. More

by Sandy S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Janusz
Sep 05, 2022 -

Lexus of Smithtown responded

Thank you Sandy for sharing your 5-star experience, I am so happy to hear that Rob and Shawn were able to provide you with such outstanding assistance during your most recent purchase process!

August 31, 2022

Second vehicle I bought from them. Robert gave me a great tutorial and Phil was a good salesman. Recommended Smithtown Lexus to many friends who have purchased vehicles there More

by Lily
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ballas excellant
Sep 05, 2022 -

Lexus of Smithtown responded

Than you Lily for the 5-star review and for being a loyal Lexus of Smithtown guest. We know you have many options when it comes to purchasing a new Lexus and we are honored that you've chosen to once again work with Robert, Phil and our team!

August 20, 2022

Very professional and welcoming. They make you feel like family. They work all together as a team. More

by doritjc76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Goldberg, Aaron Trembley, Phil Rodriguez
Aug 22, 2022 -

Lexus of Smithtown responded

Thank you for the kind words and 5-star review, we truly appreciate them!

August 16, 2022

Courteous, knowledgeable people to deal with. Our sales person Samantha was excellent. She made the whole process enjoyable. More

by Thom B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Tremley, Samantha Klaus
Aug 16, 2022 -

Lexus of Smithtown responded

Thank you Thom for the kind words and 5-star review, they are truly appreciated!

August 06, 2022

Very pleasant experience - sales, finance and product tech staff were all knowledgeable and professional - Ken, Denise and Rob More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Kenneth Goldberg, Denise Plourde
Aug 09, 2022 -

Lexus of Smithtown responded

Thank you JP for the kind words and 5-star review, they are truly appreciated!

August 04, 2022

I've purchased and leased cars from this dealership as well as others but found the sales rep I dealt with this year was exceptional. Her name is Krista Ashtown. She contacted me earlier in the year to i More

by Avderosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Alotta, Krista Ashdown
Aug 09, 2022 -

Lexus of Smithtown responded

Thank you Anthony for taking the time to share in detail your 5-star experience working with Krista. I am very happy to hear that she was able to provide you with such amazing assistance while going over all of your options.

July 22, 2022

A very pleasant experience from beginning to end . Renee- Aaron and rob were great. This is my 4th car from same dealership and have never had a bad experience More

by Isj44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Hartman, Carlos Rivero
Jul 28, 2022 -

Lexus of Smithtown responded

Thank you for taking the time to share your 5-star experience and - more importantly - for being a loyal Lexus of Smithtown guest! We know you have many dealerships to choose from and we're honored that you've continually chosen to work with our team and that they've been able to provide you with such excellent assistance. Enjoy your new Lexus and please feel free to contact us at any time should you have any questions.

July 21, 2022

Everyone from the salesperson to the the finance guy to the tech guy were very helpful More

by Isj44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Hartman, Aaron Trembley, Carlos Rivero
Jul 28, 2022 -

Lexus of Smithtown responded

Thank you for your kind words and 5-star review, they are truly appreciated!