Lexus of Tampa Bay

I brought my car for just oil and filter change. They serviced the car more than 2 hours. I didn’t mind waiting that long because I was expecting them to take time servicing my car. It was rainy dur They serviced the car more than 2 hours. I didn’t mind waiting that long because I was expecting them to take time servicing my car. It was rainy during this weekend when I got the car serviced. So after couple of days, the rain has stopped. My wife drove the car and I noticed some oil on the drive way. I ask my wife to come back. I checked the dip stick and the oil is below the empty line. Because I’m just vacationing in Tampa, I have to buy tools to remove the undertray to check what is draining. Oil filter was loose or cracked. I tightened it up and bought some oil to fill it up almost whole 5 quarts of oil. I called Lexus of Tampa the next business day. They sent Don the Lexus road side assistance. I asked him what can he do since I already tightened and added oil. He said he needs to check and remove the oil filter to make sure it’s not cracked. He came and went under the car for less than a minute and says everything is good then left. He didn’t even remove the undertray. I’m sure he didn’t see that oil filter without removing anything. Bad service all in all. More

Always a great experience at this Tampa Bay location! Customer service is always top priority. Not only do they do great work but are always looking to ensure that my vehicle is in top order when I lea Customer service is always top priority. Not only do they do great work but are always looking to ensure that my vehicle is in top order when I leave. Thank you for your many years of service! More

My 2nd purchase at this dealership. I was very fortunate to have Newton as my salesman. We spoke and texted a few times before my visit and I was impressed before I arrived. Very friend I was very fortunate to have Newton as my salesman. We spoke and texted a few times before my visit and I was impressed before I arrived. Very friendly and professional and made the process seamless. He explained everything about the vehicle and answered all questions that I had. The car was ready to roll out the door when I arrived. All staff that I spoke with were very pleasant. I still own my 2017 ES and have full confidence in the service department. I am a proud owner of the best car I have ever driven. Your dealership has quality people. More

We are so grateful for the wonderful service at Lexus of Tampa Bay! From start to finish, the entire team made us feel welcomed and valued. Everyone was professional, patient, and attentive, and we never fe Tampa Bay! From start to finish, the entire team made us feel welcomed and valued. Everyone was professional, patient, and attentive, and we never felt rushed or pressured. The whole car-buying experience was smooth and stress-free, and we left feeling confident and excited about our purchase. The staff went above and beyond to ensure everything was taken care of, and we truly appreciated the way we were treated. Thank you to the Lexus of Tampa Bay team for making this such a positive experience—we couldn’t be happier with our new vehicle! More

Found the most gorgeous Nx 300 in black on black and had to have it. They helped my dream come true. ☺️ to have it. They helped my dream come true. ☺️ More

We had the most pleasant experience and were treated GREAT! Love the Lexus experience! Ali was fantastic! GREAT! Love the Lexus experience! Ali was fantastic! More

Lexus of Tampa never sails providing great customer service I’m extremely happy with all they do service I’m extremely happy with all they do More

Our salesperson, Ray McNab, was exceptional! He was very personable and knowledgeable about all the features of the SUV we were considering. When we went for a test ride, he demonstrated many of He was very personable and knowledgeable about all the features of the SUV we were considering. When we went for a test ride, he demonstrated many of the features and answered all of our questions. He never made us feel pressured into making a decision. He worked hard to stay within our budget. We feel that we got a great deal and are happy that we got to stay within our budget. We would highly recommend Ray and Lexus of Tampa Bay. Before visiting Lexus of Tampa Bay, we shopped around with many different dealerships. None of them compared to the customer service and friendliness we received at Lexus of Tampa Bay. More

Marlon L is the best new car sales representative I’ve ever worked with. Always a pleasure dealing with Lexus! ever worked with. Always a pleasure dealing with Lexus! More

My advisor Scott is the best and makes sure my car is in top notch condition and safe top notch condition and safe More