Lexus of Towson - Service Center

The staff was courteous and polite. The service was efficient, loved the text with optional services. That was a nice new feature. Brandon was super nice friendly called when my car was The service was efficient, loved the text with optional services. That was a nice new feature. Brandon was super nice friendly called when my car was ready and was late but he was very accommodating offered for me to keep my loaner until the next day if they I needed to. That was very nice. More

Scott Johnson is an outstanding person and a superb service manager. He always responds to my service needs and schedules timely and efficient manner. He makes my relationship with Lexus of Towson a pl service manager. He always responds to my service needs and schedules timely and efficient manner. He makes my relationship with Lexus of Towson a pleasure. I appreciate his help and those of the men who work under him moving the cars. More

Each service Lexus of Towson continues to excel delivering customer service and customer experience. Andrew Woo service advisor is that rare jewel demonstrating outstanding professionalism and care delivering customer service and customer experience. Andrew Woo service advisor is that rare jewel demonstrating outstanding professionalism and care for car and client. More

Continues to be a top notch dealership, especially Our service advisor Scott Johnson! He is always there for us! service advisor Scott Johnson! He is always there for us! More

Andrew was very attentive and answered every question, he knew everything about the car and was able to help me with my problem. I look forward to working with Andrew in the future!! knew everything about the car and was able to help me with my problem. I look forward to working with Andrew in the future!! More

Very happy withe the services very please with services advisor he was very kind and explain every thing very clear to me. advisor he was very kind and explain every thing very clear to me. More

Great service , friendly & professional, very clean facility both showroom & service. Service rep was very professional & explained all of the services. She listened like she really cared which is imp facility both showroom & service. Service rep was very professional & explained all of the services. She listened like she really cared which is important to me & I believe this is important to all customers. More

They were timely for my appointment. Had already set me up for loaner vehicle. Work was done accurately and in a timely fashion. up for loaner vehicle. Work was done accurately and in a timely fashion. More

We have been dealing with Scott Johnson for over 15 years and have always been pleased with our service and have always been pleased with our service More

Excellent service today and completed ahead of schedule. Even at time for the car wash. Nice going Thank you Ed schedule. Even at time for the car wash. Nice going Thank you Ed More