Lexus of Towson - Service Center

Lexus of Towson always provide the utmost care and service in my vehicle and providing outstanding customer service until I am fully satisfied service in my vehicle and providing outstanding customer service until I am fully satisfied More

Very professional and pleasant experience from check-in to pick-up. Very knowledgeable staff from all contact. to pick-up. Very knowledgeable staff from all contact. More

James was very knowledgeable and helpful. He stayed in contact and kept to the time commitment for getting the car complete. contact and kept to the time commitment for getting the car complete. More

Scott cured my problem over the phone!! Rear view mirrors would not retract and he gave me the right procedure to set them up. Don't know why they failed in the first place since they had worked fine for th would not retract and he gave me the right procedure to set them up. Don't know why they failed in the first place since they had worked fine for the entire year I have owned the car!!! More

I am very pleased with the services that I receive at Lexus of Towson. My advisor, Scott Johnson, does an excellent job of helping me to keep my car in safe and outstanding working condition. He is alwa Lexus of Towson. My advisor, Scott Johnson, does an excellent job of helping me to keep my car in safe and outstanding working condition. He is always professional, attentive, and willing to answer all of my questions. More

Andrew Woo was great, the dealership continues show their strong understanding of positive customer service and it's importance. strong understanding of positive customer service and it's importance. More

Friendly Communication schedule Close to the house Service was good getting another car was wonderful Service was good getting another car was wonderful More

Service is an amazing customer focus experienceMy Service is an amazing customer focus experience My service consultant is consistently outstanding in professionalism, guidance to best solution, and Service is an amazing customer focus experience My service consultant is consistently outstanding in professionalism, guidance to best solution, and always always feeling i’m in very capable hands. Andrew and Lexus of Towson always delivers as promised and never do i feel pressured or over-sold. More

Customer service is excellent-Andrew Woo goes above and beyond to help his customers. His hard work is truly appreciated. beyond to help his customers. His hard work is truly appreciated. More

The best service experience I have encountered in a long time. The service consultant Andrew Woo is very attentive, pleasant and professional. I highly recommend taking your vehicle to them for service. time. The service consultant Andrew Woo is very attentive, pleasant and professional. I highly recommend taking your vehicle to them for service. More