Lexus of Towson - Service Center

Matthew at Lexus of Towson treats me as if I am his only customer. He is prompt, honest, attentive, and has answers to my questions before I ask. My RX and I are in good hands with Matthew at Lexus of Tows customer. He is prompt, honest, attentive, and has answers to my questions before I ask. My RX and I are in good hands with Matthew at Lexus of Towson. More

The service department is awesome. The guest lounge is comfortable and spacious. My service representative, Matt Wagner, was professional, friendly and kept me informed throughout the The guest lounge is comfortable and spacious. My service representative, Matt Wagner, was professional, friendly and kept me informed throughout the process. Overall, my experience was great and I will definitely come back and ask for Matt specifically! More

They are great to work with — they always have a loaner ready for me. Work is completed in the time window estimated. They do not try to sell more than I need. ready for me. Work is completed in the time window estimated. They do not try to sell more than I need. More

Mrs : Monique very Nice , take care very customer’s service and Friendly ! Thank very much give Her 5 Start service and Friendly ! Thank very much give Her 5 Start More

Daniel really went the extra mile to make sure that I was happy and was very professional and polite. He keep me abreast every step of the way. He even escorted me to my car when the work was done. He tol happy and was very professional and polite. He keep me abreast every step of the way. He even escorted me to my car when the work was done. He told me ahead of time what the cost would be.. More

Good work on my high mileage vehicle Explanations of service were very easy to understand service were very easy to understand More

Lexus of Towson I highly recommend them. I appreciate them because they are very knowledgeable and experience when ever I come in for service. I appreciate them because they are very knowledgeable and experience when ever I come in for service. More

Great experience as always. Andrew does a really great job and his communication to the customer is the best that we have experienced. We have done many service visits with Toyo Andrew does a really great job and his communication to the customer is the best that we have experienced. We have done many service visits with Toyota dealerships and they don’t even come close to the level of professionalism we receive at Lexus. More

Very clean and friendly environment Ms Wood was extremely helpful explaining everything in detail so I could understand extremely helpful explaining everything in detail so I could understand More

Excellent sales and service. My family has bought 4 cars and my sister just bought a hybrid. Excellent service department. I worked with Scott Daniel yesterday and he was so kind My family has bought 4 cars and my sister just bought a hybrid. Excellent service department. I worked with Scott Daniel yesterday and he was so kind and got the job done for me! More