Lexus of Towson - Service Center
Towson, MD
198 Reviews of Lexus of Towson - Service Center
Scott Johnson is the best service consultant. Informative, professional, and timely. Great team at Lexus of Towson! Informative, professional, and timely. Great team at Lexus of Towson! More
Service department is not very well run. Waited almost 3 hours to patch a tire. Told me I did not an appointment. How does one schedule a nail in the tire appointment ? Then charge you 5 Waited almost 3 hours to patch a tire. Told me I did not an appointment. How does one schedule a nail in the tire appointment ? Then charge you 50.00 to fix it. Very disappointed in Lexus of Towson. I own a Lexus and would not purchase another one from them for sure. More
I was very pleased with my experience at Lexus of Towson. Bill Mortimer was very helpful. Andrew and Jason were great with the follow up. Nice job on the carwarsh. Bill Mortimer was very helpful. Andrew and Jason were great with the follow up. Nice job on the carwarsh. More
Scott Johnson and the service team at Lexus of Towson is just the very best. I would not go amywhere else. They are trustworthy and highly skilled at what they do. There work is always completed on time to just the very best. I would not go amywhere else. They are trustworthy and highly skilled at what they do. There work is always completed on time to complete satisfaction. The atmosphere is friendly with no hassles. I have been going there for years and would never think of going anywhere else! More
The waiting room was comfortable and provided good self service items. My car was cleaned and maintenance was performed as necessary. Outstanding customer service by Yami throughout my visit. service items. My car was cleaned and maintenance was performed as necessary. Outstanding customer service by Yami throughout my visit. More